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Investigación económica

Print version ISSN 0185-1667

Inv. Econ vol.62 n.241 Ciudad de México Jul./Sep. 2002

 

Artículos

Debilidades en los procesos de la administración del conocimiento. El caso de vitro envases*

Weaknesses in the process of knowledge management. The Vitro Envases case

Gabriela Dutrénit** 

** Es investigadora de la UAM-Xochimilco, y profesora de la Maestría en Economía y Gestión del Cambio Tecnológico y de los Doctorados en Ciencias Económicas y en Ciencias Sociales de la UAM, correo electrónico: dutrenit@cueyatl.uam.mx


Resumen

Hoy en día existe una creciente literatura sobre economía de la innovación y administración estratégica que comparte la idea de que las empresas compiten sobre la base de capacidades, competencias o rutinas distintivas que se acumulan a lo largo del tiempo. La administración del conocimiento juega un papel clave en este proceso. Existe poca evidencia empírica y reflexión teórica sobre las características de estos procesos en empresas que todavía están construyendo sus primeras capacidades centrales. El objetivo de este trabajo es explorar acerca de las particularidades de la administración del conocimiento en este tipo de empresas, en particular este trabajo se concentra en analizar las características y limitaciones de uno de los principales procesos globales de la administración del conocimiento: el aprendizaje organizacional.

Abstract

Nowadays, there is an increasing amount of literature on innovation economics and strategic management, which shares the idea that companies compete on the basis of their capabilities, competence or distinctive routines that develop over time. Knowledge management plays a key role in this process. So far, however, there is little empirical evidence nor theoretical reflection on the characteristics of these processes in companies that are constructing their first core technological capabilities. Toe aim of this document is to explore the characteristics of knowledge management in this type of companies, and centres, in particular, on the analysis of the characteristics and limitations of one of the main global processes of knowledge management: organisational learning.

JEL Classification: D21, D23, L20, M13.

Texto completo disponible sólo en PDF

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* Deseo agradecer al Grupo Vitro S. A. por abrirme sus puertas y brindarme la información en que se basa este trabajo. Sin embargo, cualquier error o imprecisión en la información es de mi propia responsabilidad. Asimismo, quiero agradecer los comentarios de dos dictaminadores anónimos que revisaron mi trabajo. Una versión anterior de este documento se presentó en el seminario "Libre comercio, integración y el futuro de la industria maquiladora", COLEFICEPAL, Tijuana, 19/10/00.

Recibido: Julio de 2001; Aprobado: Noviembre de 2001

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