Abstract

BRITO LAREDO, Janette. Educational quality in higher education institutions: assessment of burnout syndrome in teachers. RIDE. Rev. Iberoam. Investig. Desarro. Educ [online]. 2018, vol.8, n.16, pp.516-534. ISSN 2007-7467.  https://doi.org/10.23913/ride.v8i16.356.

Currently the role of the university professor plays a very important role in the teaching-learning process, within its main functions is to promote a permanent and significant learning among students, in order to train highly qualified professionals, so that the Teachers play a fundamental part in achieving educational quality. In this sense, the objective of this work was to conduct a study of occupational health in teachers of a Higher Education Institution (IES) of the State of Baja California, Mexico. Assessed chronic stress at work related to their demands through Burnout syndrome, in order to identify areas of opportunity and seek improvement of their educational and training practices. This Burnout syndrome is three-dimensional and is characterized by exhaustion, cynicism and professional efficiency. The methodology applied was through a field study with the application of the measurement instrument Maslach-Burnout Inventory General Survey MBI-GS. A study was carried out with one hundred percent of the plant of full-time professors assigned to a faculty of the public university, to whom the test was applied to know the propensity of these same to suffer the Burnout syndrome. Based on the evaluation scale, the results show medium-high levels in the exhaustion dimensions ($\stackrel{-}{X}$=2.78), and cynicism ($\stackrel{-}{X}$=1.46) and low in the professional efficiency level ($\stackrel{-}{X}$=3.54), so the existence is checked of the syndrome in the teachers subject of study, since the presence of high levels in the components of exhaustion and cynicism and low levels in the professional efficiency was observed. It is considered of the utmost importance to identify the Burnout syndrome in the workers dedicated to teaching, and it is recommended the development of a proposal to improve working conditions.

Keywords : burnout; educational quality; higher education; teachers.

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