Abstract

CUADRADO-BARRETO, Gabriela. Knowledge management at the university: questionnaire for institutional assessment. Rev. iberoam. educ. super [online]. 2020, vol.11, n.30, pp.201-218.  Epub June 15, 2020. ISSN 2007-2872.  https://doi.org/10.22201/iisue.20072872e.2020.30.596.

Knowledge management (KM) in universities is an everyday process. It is important to detect the characteristics of KM at universities. This article intends to validate a questionnaire drawn up to assess university knowledge management (Cuestionario para Evaluar la Gestión de Conocimientos de la Universidad, CEGCU) through its revision by experts. The inquiry is descriptive, non-experimental, transversal, and the data are examined by means of Cronbach alpha and exploratory factorial analysis, in order to prove the relevance and comprehensibility of the CEGCU, that can be considered an instrument able to provide the analysis of the organizational performance of the university.

Keywords : questionnaire; knowledge management; intellectual capital; higher education institutions; University.

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