Abstract

BRAVO-MAGGI, Paulina. What Do Chilean Organizations Mean When They Claim to be Transparent?. Comun. soc [online]. 2023, vol.20, e8559.  Epub Mar 11, 2024. ISSN 0188-252X.  https://doi.org/10.32870/cys.v2023.8559.

In Chile, transparency has become a prevalent topic in social and organizational discussions during a period of diminished institutional trust. This article identifies the meaning it carries for Chilean organizations through semi-structured interviews with 11 directors from public and private organizations. There are concentrated efforts to instrumentalize the concept from a legal perspective, as reflected in their communication strategies. However, this study suggests adding the relational dimension to contribute to the conceptualization of transparency from a communicational standpoint.

Keywords : Communication; transparency; organizations; Chile; relational perspective.

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