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vol.19 issue39Relevance of the digital text in linguistic and literature research in the Philological Research Institute of the National University of Mexico (UNAM)Socialization of knowledge in policies of information author indexsubject indexsearch form
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Investigación bibliotecológica

On-line version ISSN 2448-8321Print version ISSN 0187-358X


TORRES VARGAS, Georgina Araceli  and  SANCHEZ AVILLANEDA, María Del Rocío. Reference service in the digital library. Investig. bibl [online]. 2005, vol.19, n.39, pp.120-133. ISSN 2448-8321.

The reference service comes to light as one of the most important practices of the digital library. Essentially, the paper draws a historical sketch about the emergence of the service, its conceptualization and its characteristics, as well as the advent of this practice, but now immersed in a new environment_ the digital. We intend to show the characteristics of this phenomenon.

Keywords : Reference services; Digital reference services.

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