Resumen

ALMENDRA, Alix Lorena  y  GARCIA ORAMAS, María José. “Caring for those who care”. Psychosocial support for migrant shelter staff in Veracruz, Mexico. Punto CUNORTE [online]. 2025, n.21, e21235.  Epub 22-Sep-2025. ISSN 2594-1852.  https://doi.org/10.32870/punto.v11i21.235.

The humanitarian crisis resulting from various migratory displacements Mexico has highlighted the urgent need to develop comprehensive care strategies for migrants. However, it has also posed a significant challenge for those working in assistance to this population. In this context, the Universidad Veracruzana implemented the program Cuidando a quienes cuidan (2022-2024), aimed at providing psychosocial support to staff working in migrant shelters in the state of Veracruz. This article presents the intervention proposal carried out through collaboration between the university and shelter personnel. Based on this experience, the objective is to provide elements of analysis able to create psychosocial models of attention according to the needs of the shelter staff. Facing all the challenges they confront, care work is considered as an epistemological, ethical and methodological axis for action in these contexts of social emergency.

Palabras llave : psychosocial support; caregiver care; migrant shelter.

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