Abstract

TARANGO HERNANDEZ, Luz Elena et al. The degree-obtaining process at the Instituto Tecnológico de Ciudad Juárez. A diagnostic and systems approach. RIDE. Rev. Iberoam. Investig. Desarro. Educ [online]. 2025, vol.16, n.31, e994.  Epub Mar 02, 2026. ISSN 2007-7467.  https://doi.org/10.23913/ride.v16i31.2685.

The graduation process at the Instituto Tecnológico de Ciudad Juárez presents significant delays that prevent this educational institution from fully complying with the task that society has entrusted to it. Graduation is a complex process that involves several actors and at least two domains: that of the institution, including its legal environment, and that of the students pending graduation. The aim of this research was to present a diagnostic and explanatory approach to the graduation process in the light of General Systems Theory, specifically soft systems. The research is defined as non-experimental, quantitative, cross-sectional design with an explanatory- correlational scope. The study consisted in three stages: a) mapping and systemic analysis of the graduation process; b) conducting a survey of n = 230 graduate students during the study period, using an ad hoc questionnaire validated by experts; and c) multivariate analysis examines the relationship between the processing times defined in the first stage and the socio-demographic variables. The results showed that the systemic approach is relevant proved pertinent for a analyzing the graduation process the degree process, as it reveals key subprocesses. The variables gender, job, marital status and degree program were found to be explanatory variables of the graduation process. Conclusions, limitations and recommendations derived from the study are presented.

Keywords : System approach; degree-obtaining process; educational management.

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