Abstract

MONTANO DELGADO, Adriana Patricia. Burnout syndrome, personality traits, and job performance among health professionals: a systematic review. RIDE. Rev. Iberoam. Investig. Desarro. Educ [online]. 2025, vol.16, n.31, e982.  Epub Feb 19, 2026. ISSN 2007-7467.  https://doi.org/10.23913/ride.v16i31.2656.

Introduction: Burnout syndrome, characterized by emotional exhaustion, depersonalization, and lack of personal fulfillment, frequently occurs in professions with high stress, especially among healthcare workers, being relevant among trainees, affecting their job performance and therefore the quality of medical care. Personality traits are relevant in relation to individual responses to certain situations; certain personality traits tend to lead to the appearance of burnout syndrome. Objective: To describe the relationship among burnout syndrome, personality traits and job performance in healthcare personnel. Methodology: Qualitative, descriptive systematic review. A search and selection of 20 scientific publications conducted for the period between 2001 and 2023. Results: Burnout syndrome negatively impacts job performance; regarding personality traits, neuroticism (emotional instability) is associated with the development of the syndrome. Conclusions: The scientific studies analyzed show a high prevalence of burnout syndrome among healthcare personnel, particularly those with excessive workloads and professionals in training. There is an inverse relationship between burnout syndrome and job performance. Personality traits influence stress coping; extraversion and emotional stability act as protective factors. There is a need for studies that analyze the relationship between burnout, personality traits and job performance in more depth.

Keywords : Education-employment relationship; health personnel; health services; mental health; professional satisfaction.

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