Abstract

VICTORINO, T.  and  BERTUSSI, G.. The efficiency of railway concessions and the regulation of service quality. J. appl. res. technol [online]. 2023, vol.21, n.6, pp.921-934.  Epub Aug 13, 2024. ISSN 2448-6736.  https://doi.org/10.22201/icat.24486736e.2023.21.6.2014.

This study assessed the efficiency of Brazilian railway transport under three distinct aspects: technical efficiency, quality of service efficiency and economic efficiency from 2006 to 2018 using data envelopment analysis - DEA. As a result of the proposed analysis, we verified that the current quality of service indexes established in concession contracts were not able to encourage quality of service improvements. It was also observed that concessionaires with better technical efficiency are those with lower economic efficiency, indicating that there are gains in profitability with the worsening of the service's quality.

Keywords : DEA; Efficiency; Railway; Concession; Service; Brazil.

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