<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2444-6483</journal-id>
<journal-title><![CDATA[Endoscopia]]></journal-title>
<abbrev-journal-title><![CDATA[Endoscopia]]></abbrev-journal-title>
<issn>2444-6483</issn>
<publisher>
<publisher-name><![CDATA[Asociación Mexicana de Endoscopia Gastrointestinal A.C.]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2444-64832025000200037</article-id>
<article-id pub-id-type="doi">10.24875/end.24000024</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Evaluación de la satisfacción en pacientes sometidos a colonoscopia en el Hospital Regional 1.o de Octubre del ISSSTE de abril a junio de 2024]]></article-title>
<article-title xml:lang="en"><![CDATA[Satisfaction assessment in patients undergoing colonoscopy at the Hospital Regional 1.o de Octubre, ISSSTE, from April to June 2024]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Olivares-Arredondo]]></surname>
<given-names><![CDATA[Paola]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Domínguez-Camacho]]></surname>
<given-names><![CDATA[Leticia]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[García-Zúñiga]]></surname>
<given-names><![CDATA[Beatriz]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Aguilar-López]]></surname>
<given-names><![CDATA[Alberto A.]]></given-names>
</name>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado Hospital Regional 1.o de Octubre Servicio de Endoscopia Gastrointestinal]]></institution>
<addr-line><![CDATA[ Ciudad de México]]></addr-line>
<country>México</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>06</month>
<year>2025</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>06</month>
<year>2025</year>
</pub-date>
<volume>37</volume>
<numero>2</numero>
<fpage>37</fpage>
<lpage>42</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_arttext&amp;pid=S2444-64832025000200037&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_abstract&amp;pid=S2444-64832025000200037&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_pdf&amp;pid=S2444-64832025000200037&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen  Introducción: La satisfacción de los pacientes que se someten a una colonoscopia es un componente crucial en la calidad de la atención médica; no solo refleja la experiencia en general del paciente, sino que también influye en su voluntad de someterse a futuros escaneos y seguir las recomendaciones médicas que se le indiquen.  Objetivo: Evaluar la satisfacción de pacientes sometidos a colonoscopia en el Hospital Regional 1.o de Octubre.  Método: Se realizó un estudio observacional, transversal, descriptivo y prospectivo. Se incluyeron pacientes programados para colonoscopia. Una vez realizado el procedimiento, se les entregó el cuestionario GHAA-9mc, que es un instrumento validado para evaluar la satisfacción en procedimientos endoscópicos. Las primeras preguntas del cuestionario son de opción múltiple y se asignó una puntuación a cada una de las opciones. Se consideró puntaje bajo cuando se obtuvo de 7 a 16 puntos; medio, de 17 a 26 puntos, y alto, de 27 a 35 puntos.  Resultados: Se aplicaron 197 cuestionarios, de los cuales el 63.5% fue respondido por mujeres. La edad media del grupo fue de 58.6 ± 13.8. El grado de satisfacción de los pacientes fue alto en el 67.5%, medio en el 32% y bajo en el 0.5%.  Conclusiones: La satisfacción de los pacientes sometidos a colonoscopia en el Hospital Regional 1.o de Octubre es alta y los factores que más influyen en ello son la atención recibida por parte del personal médico y personal del servicio.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract  Objective: To evaluate the satisfaction of patients undergoing colonoscopy at the Hospital Regional 1o de Octubre from April to June 2024.  Method: An observational, cross-sectional, descriptive and prospective study was conducted. Patients scheduled for colonoscopy were invited to participate in the study. After the procedure and following discharge from anesthesiology, they received a validated questionnaire to assess satisfaction with endoscopic procedures. The first seven questions of the questionnaire were multiple-choice, with each option assigned a score (1, 2, 3, 4 and 5 respectively). A score between 7 and 16 points was categorized as low, between 17 and 26 as medium, and between 27 and 35 as high.  Results: A total of 197 questionnaires were administered, of which 63.5% were completed by females. The mean age of the group was 58.6 years. The degree of patient satisfaction was high at 67.5%, medium at 32% and low at 0.5%.  Conclusions: Patient satisfaction with colonoscopy procedures at the Hospital Regional 1o de Octubre is high. The factors that most influence this satisfaction are the attention and care received from the medical staff and the rest of the staff.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Satisfacción]]></kwd>
<kwd lng="es"><![CDATA[Colonoscopia]]></kwd>
<kwd lng="es"><![CDATA[Indicador de calidad]]></kwd>
<kwd lng="en"><![CDATA[Satisfaction]]></kwd>
<kwd lng="en"><![CDATA[Colonoscopy]]></kwd>
<kwd lng="en"><![CDATA[Quality indicator]]></kwd>
</kwd-group>
</article-meta>
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