<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>0188-6266</journal-id>
<journal-title><![CDATA[Acta universitaria]]></journal-title>
<abbrev-journal-title><![CDATA[Acta univ]]></abbrev-journal-title>
<issn>0188-6266</issn>
<publisher>
<publisher-name><![CDATA[Universidad de Guanajuato, Dirección de Investigación y Posgrado]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S0188-62662021000100137</article-id>
<article-id pub-id-type="doi">10.15174/au.2021.2954</article-id>
<title-group>
<article-title xml:lang="en"><![CDATA[SME business performance: an analysis of economic activities by sectors and subsectors in Guanajuato, Mexico]]></article-title>
<article-title xml:lang="es"><![CDATA[El desempeño empresarial de las Pymes: un análisis de las actividades económicas por sectores y subsectores en Guanajuato, México]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Ríos-Manríquez]]></surname>
<given-names><![CDATA[Martha]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,University of Guanajuato Department of Finance and Administration ]]></institution>
<addr-line><![CDATA[Celaya Guanajuato]]></addr-line>
<country>Mexico</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>00</month>
<year>2021</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>00</month>
<year>2021</year>
</pub-date>
<volume>31</volume>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_arttext&amp;pid=S0188-62662021000100137&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_abstract&amp;pid=S0188-62662021000100137&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_pdf&amp;pid=S0188-62662021000100137&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract This article identifies the factors that influence business performance (BP) in the construction, trade, and services sectors, as well as sub-sectors and branches of the manufacturing sector of small and mid-size enterprises (SME) in the state of Guanajuato, Mexico. A quantitative, descriptive, and correlational statistical analysis was performed on a sample of 460 enterprises, estimating a linear regression model using the ordinary least squares (OLS) method. Empirical evidence reveals that the construction, trade, and services sectors agree that profitability, efficient internal processes, and low labor absenteeism are those factors that mostly influence BP. On the other hand, in sub-sectors of low-technology manufacturing (minerals, metals, plastic and rubber; textile; and leather and substitute materials), the quality of product is the factor viewed as the most relevant to explain BP in Mexican SME.]]></p></abstract>
<abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen Este artículo tiene por objetivo identificar los factores que influyen en el desempeño empresarial (DE) de los sectores de la construcción, comercio, servicios y subsectores y ramas del sector manufacturero de las pequeñas y medianas empresas (Pyme) en el estado de Guanajuato, México. Con una muestra de 460 empresas se realizó un análisis estadístico cuantitativo, descriptivo y correlacional, estimando un modelo de regresión lineal a partir del método de mínimos cuadrados ordinarios (MCO). La evidencia empírica revela que los sectores de construcción, comercio y servicios coinciden en que la rentabilidad, procesos internos eficientes y bajo ausentismo laboral son los factores que más influyen en su DE. Por otra parte, en los subsectores de la manufactura de baja tecnología (minerales, metales, plástico y hule; textil; cuero y materiales sustitutos), la calidad del producto es el factor que se considera más relevante para explicar el DE en las Pyme mexicanas.]]></p></abstract>
<kwd-group>
<kwd lng="en"><![CDATA[Business performance]]></kwd>
<kwd lng="en"><![CDATA[financial determinants]]></kwd>
<kwd lng="en"><![CDATA[internal non-financial determinants]]></kwd>
<kwd lng="en"><![CDATA[external non-financial determinants]]></kwd>
<kwd lng="es"><![CDATA[Desempeño empresarial]]></kwd>
<kwd lng="es"><![CDATA[determinantes financieros]]></kwd>
<kwd lng="es"><![CDATA[determinantes no financieros internos]]></kwd>
<kwd lng="es"><![CDATA[determinantes no financieros externos]]></kwd>
</kwd-group>
</article-meta>
</front><back>
<ref-list>
<ref id="B1">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Afcha]]></surname>
<given-names><![CDATA[S. M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Innovaciones organizacionales y su efecto sobre el desempeño empresarial]]></article-title>
<source><![CDATA[Revista Venezolana de Gerencia]]></source>
<year>2011</year>
<volume>16</volume>
<numero>56</numero>
<issue>56</issue>
<page-range>544-63</page-range></nlm-citation>
</ref>
<ref id="B2">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Aguirre]]></surname>
<given-names><![CDATA[Z.]]></given-names>
</name>
<name>
<surname><![CDATA[Martínez]]></surname>
<given-names><![CDATA[M. P.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Influencia de la situación laboral en el ajuste familia-trabajo]]></article-title>
<source><![CDATA[Mapfre Medicina]]></source>
<year>2006</year>
<volume>17</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>14-28</page-range></nlm-citation>
</ref>
<ref id="B3">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ahmed]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Dalhat]]></surname>
<given-names><![CDATA[B. S.]]></given-names>
</name>
<name>
<surname><![CDATA[Josiah]]></surname>
<given-names><![CDATA[M. M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Electricity sector restructuring and power supply reliability in Nigeria]]></article-title>
<source><![CDATA[Global Conference on Business and Finance Proceedings]]></source>
<year>2015</year>
<volume>10</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>492-9</page-range></nlm-citation>
</ref>
<ref id="B4">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ahuja]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
<name>
<surname><![CDATA[Katila]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Where do resources come from? The role of idiosyncratic situations]]></article-title>
<source><![CDATA[Strategic Management Journal]]></source>
<year>2004</year>
<volume>25</volume>
<numero>8-9</numero>
<issue>8-9</issue>
<page-range>887-908</page-range></nlm-citation>
</ref>
<ref id="B5">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Amaru-Maximiano]]></surname>
<given-names><![CDATA[A. C.]]></given-names>
</name>
</person-group>
<source><![CDATA[Fundamentos de administración: Teoría general y proceso administrtativo]]></source>
<year>2009</year>
<publisher-name><![CDATA[Pearson Education]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B6">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ameer]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Othman]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Sustainability practices and corporate financial performance: A study based on the top global corporations]]></article-title>
<source><![CDATA[Journal of Business Ethics]]></source>
<year>2012</year>
<volume>108</volume>
<page-range>61-79</page-range></nlm-citation>
</ref>
<ref id="B7">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Amozorrutia]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Satisfacción laboral en trabajadores de una clínica de salud pública del Distrito Federal]]></article-title>
<source><![CDATA[Psicología Iberoamericana]]></source>
<year>2007</year>
<volume>15</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>34-43</page-range></nlm-citation>
</ref>
<ref id="B8">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Aragón]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Rubio]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Factores explicativos del éxito competitivo: El caso de las Pymes de estado de Veracruz]]></article-title>
<source><![CDATA[Contaduría y Administración]]></source>
<year>2005</year>
<numero>216</numero>
<issue>216</issue>
<page-range>1-69</page-range></nlm-citation>
</ref>
<ref id="B9">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Armijo]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Lineamientos metodológicos para la construcción de indicadores de desempeño]]></article-title>
<source><![CDATA[Planificación Estratégica y Gestión Basada en Resultados, Área de Políticas Presupuestarias y Gestión Pública]]></source>
<year>2010</year>
<publisher-name><![CDATA[ILPES, CEPAL]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B10">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Baldwin]]></surname>
<given-names><![CDATA[J. R.]]></given-names>
</name>
<name>
<surname><![CDATA[Sabourin]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Advanced technology use and firm performance in Canadian manufacturing in the 1990s]]></article-title>
<source><![CDATA[Industrial and Corporate Change]]></source>
<year>2002</year>
<volume>11</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>761-89</page-range></nlm-citation>
</ref>
<ref id="B11">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Barroso]]></surname>
<given-names><![CDATA[T. F.]]></given-names>
</name>
</person-group>
<source><![CDATA[Mejorando el desempeño empresarial: Conceptos, estrategias y reflexiones]]></source>
<year>2018</year>
<publisher-name><![CDATA[Universidad Anáhuac Mayab]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B12">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Barroso]]></surname>
<given-names><![CDATA[T. F.]]></given-names>
</name>
<name>
<surname><![CDATA[Salazar]]></surname>
<given-names><![CDATA[C. J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Satisfacción laboral vs. rotación, ausentismo y productividad. Un estudio de cuatro casos]]></article-title>
<source><![CDATA[Projectics/Proyéctica/Projectique]]></source>
<year>2009</year>
<volume>3</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>29-39</page-range></nlm-citation>
</ref>
<ref id="B13">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Benítez-Amado]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Llorens-Montes]]></surname>
<given-names><![CDATA[F. J.]]></given-names>
</name>
<name>
<surname><![CDATA[Pérez-Arostegui]]></surname>
<given-names><![CDATA[M. N.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Information technology-enabled intrapreneurship culture and firm performance]]></article-title>
<source><![CDATA[Industrial Management &amp; Data Systems]]></source>
<year>2010</year>
<volume>110</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>550-66</page-range></nlm-citation>
</ref>
<ref id="B14">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Blázquez]]></surname>
<given-names><![CDATA[F.]]></given-names>
</name>
<name>
<surname><![CDATA[Dorta]]></surname>
<given-names><![CDATA[J. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Verona]]></surname>
<given-names><![CDATA[M. C.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Concepto, perspectivas y medida del crecimiento empresarial]]></article-title>
<source><![CDATA[Cuadernos de Administración]]></source>
<year>2006</year>
<volume>19</volume>
<numero>31</numero>
<issue>31</issue>
<page-range>165-95</page-range></nlm-citation>
</ref>
<ref id="B15">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Blenman]]></surname>
<given-names><![CDATA[J. D.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The CFin model an integrated institutional strengthening &amp; financial planning]]></article-title>
<source><![CDATA[Methodology for sustainable organizational management &amp; development]]></source>
<year>2006</year>
<publisher-name><![CDATA[Calidad Investment &amp; Financial Services Inc]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B16">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Bonnefoy]]></surname>
<given-names><![CDATA[J. C.]]></given-names>
</name>
<name>
<surname><![CDATA[Armijo]]></surname>
<given-names><![CDATA[M]]></given-names>
</name>
</person-group>
<source><![CDATA[Indicadores de desempeño en el sector público]]></source>
<year>2005</year>
<publisher-name><![CDATA[Instituto Latinoamericano y del Caribe de Planificación Económica y Social (ILPES)]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B17">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Brenes]]></surname>
<given-names><![CDATA[E. R.]]></given-names>
</name>
<name>
<surname><![CDATA[Mena]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Molina]]></surname>
<given-names><![CDATA[G. E.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Key success factors for strategy implementation in Latin America]]></article-title>
<source><![CDATA[Journal of Business Research]]></source>
<year>2008</year>
<volume>61</volume>
<numero>6</numero>
<issue>6</issue>
<page-range>590-8</page-range></nlm-citation>
</ref>
<ref id="B18">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Brigham]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Houston]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<source><![CDATA[Fundamentos de administración financiera]]></source>
<year>2006</year>
<edition>10</edition>
<publisher-name><![CDATA[Cengage Learning Editores]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B19">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Conte]]></surname>
<given-names><![CDATA[B. P.]]></given-names>
</name>
<name>
<surname><![CDATA[Coronel]]></surname>
<given-names><![CDATA[D. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Silva]]></surname>
<given-names><![CDATA[R. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Weiss]]></surname>
<given-names><![CDATA[C. R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Relationship between liquidity and profitability: A study applied to electric power companies (2009-2013)]]></article-title>
<source><![CDATA[Espacios]]></source>
<year>2014</year>
<volume>35</volume>
<numero>7</numero>
<issue>7</issue>
<page-range>13</page-range></nlm-citation>
</ref>
<ref id="B20">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Calderón-Hernández]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
<name>
<surname><![CDATA[Álvarez-Girado]]></surname>
<given-names><![CDATA[C. M.]]></given-names>
</name>
<name>
<surname><![CDATA[Naranjo-Valencia]]></surname>
<given-names><![CDATA[J. C.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Estrategia competitiva y desempeño organizacional en empresas industriales colombianas]]></article-title>
<source><![CDATA[INNOVAR. Revista de Ciencias Administrativas y Sociales]]></source>
<year>2010</year>
<volume>20</volume>
<numero>38</numero>
<issue>38</issue>
<page-range>13-26</page-range></nlm-citation>
</ref>
<ref id="B21">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Camisón]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
</person-group>
<source><![CDATA[La competitividad de la empresa industrial de la comunidad valenciana: Análisis del efecto del atractivo del entorno, los distritos industriales y las estrategias empresariales]]></source>
<year>2001</year>
<publisher-name><![CDATA[Triant lo Blanch]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B22">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Camisón]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Cruz]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[La medición del desempeño organizativo desde una perspectiva estratégica: Creación de un instrumento de medida]]></article-title>
<source><![CDATA[Revista Europea de Dirección y Economía de la Empresa]]></source>
<year>2008</year>
<volume>17</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>79-102</page-range></nlm-citation>
</ref>
<ref id="B23">
<nlm-citation citation-type="book">
<collab>Centro de Estudios de las Finanzas Públicas</collab>
<source><![CDATA[Comentarios al Informe Estadístico sobre el Comportamiento de la Inversión Extranjera Directa en México]]></source>
<year>2017</year>
<publisher-name><![CDATA[CEFP]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B24">
<nlm-citation citation-type="book">
<collab>Centro de Estudios de las Finanzas Públicas</collab>
<source><![CDATA[Comentarios al Informe Estadístico sobre el Comportamiento de la Inversión Extranjera Directa en México]]></source>
<year>2018</year>
<publisher-name><![CDATA[CEFP]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B25">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Cheung]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Wong]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[Lam]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[An investigation of the relationship between organizational culture and the performance of construction organizations]]></article-title>
<source><![CDATA[Journal of Business Economics and Management]]></source>
<year>2012</year>
<volume>13</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>688-704</page-range></nlm-citation>
</ref>
<ref id="B26">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Chun]]></surname>
<given-names><![CDATA[J. S.]]></given-names>
</name>
<name>
<surname><![CDATA[Shin]]></surname>
<given-names><![CDATA[Y.]]></given-names>
</name>
<name>
<surname><![CDATA[Choi]]></surname>
<given-names><![CDATA[J. N.]]></given-names>
</name>
<name>
<surname><![CDATA[Kim]]></surname>
<given-names><![CDATA[M. S.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[How does corporate ethics contribute to firm financial performance?: The mediating role of collective organizational commitment and organizational citizenship behavior]]></article-title>
<source><![CDATA[Journal of Management]]></source>
<year>2011</year>
<volume>39</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>853-77</page-range></nlm-citation>
</ref>
<ref id="B27">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Correa]]></surname>
<given-names><![CDATA[J. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Castaño]]></surname>
<given-names><![CDATA[C. E.]]></given-names>
</name>
<name>
<surname><![CDATA[Mesa]]></surname>
<given-names><![CDATA[R. M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Desempeño financiero empresarial en Colombia en 2009: Un análisis por sectores]]></article-title>
<source><![CDATA[Perfil de Coyuntura Económica]]></source>
<year>2011</year>
<numero>15</numero>
<issue>15</issue>
<page-range>149-70</page-range></nlm-citation>
</ref>
<ref id="B28">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Daza]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Crecimiento y rentabilidad empresarial en el sector industrial brasileño]]></article-title>
<source><![CDATA[Revista Contaduría y Administración]]></source>
<year>2016</year>
<volume>61</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>265-82</page-range></nlm-citation>
</ref>
<ref id="B29">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[De La Hoz]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
<name>
<surname><![CDATA[Ferrer]]></surname>
<given-names><![CDATA[M. A.]]></given-names>
</name>
<name>
<surname><![CDATA[De La Hoz]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Indicadores de rentabilidad: Herramientas para la toma decisiones financieras en hoteles de categoría media ubicados en Maracaibo]]></article-title>
<source><![CDATA[Revista de Ciencias Sociales]]></source>
<year>2008</year>
<volume>14</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>88-109</page-range></nlm-citation>
</ref>
<ref id="B30">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Dess]]></surname>
<given-names><![CDATA[G. G.]]></given-names>
</name>
<name>
<surname><![CDATA[Lumpkin]]></surname>
<given-names><![CDATA[G. T.]]></given-names>
</name>
</person-group>
<source><![CDATA[Dirección estratégica]]></source>
<year>2003</year>
<publisher-name><![CDATA[McGraw-Hill]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B31">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Deshpandé]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Farley]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Webster]]></surname>
<given-names><![CDATA[F.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Corporate culture, customer orientation and innovativeness in Japanese firms: A quadrad analysis]]></article-title>
<source><![CDATA[Journal of Marketing]]></source>
<year>1993</year>
<volume>57</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>23-37</page-range></nlm-citation>
</ref>
<ref id="B32">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Dibrell]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Davis]]></surname>
<given-names><![CDATA[P. S.]]></given-names>
</name>
<name>
<surname><![CDATA[Craig]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Fueling innovation through information technology in SMEs]]></article-title>
<source><![CDATA[Journal of Small Business Management]]></source>
<year>2008</year>
<volume>46</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>203-18</page-range></nlm-citation>
</ref>
<ref id="B33">
<nlm-citation citation-type="book">
<collab>Directorio Estadístico Nacional de Unidades Económicas</collab>
<source><![CDATA[Directorio Estadístico Nacional de Unidades Económicas]]></source>
<year>2014</year>
<publisher-name><![CDATA[INEGI. DENUE]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B34">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Donrrosoro]]></surname>
<given-names><![CDATA[I.]]></given-names>
</name>
<name>
<surname><![CDATA[García]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[González]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Lezámiz]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Matey]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Moso]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Unzuela]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<source><![CDATA[El modelo de gestión de las PYMEs vascas de éxito]]></source>
<year>2001</year>
<publisher-loc><![CDATA[Bilbao ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B35">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Elizondo]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Altman]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
</person-group>
<source><![CDATA[Medición integral del riesgo de crédito]]></source>
<year>2003</year>
<publisher-name><![CDATA[LIMUSA]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B36">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Escudero]]></surname>
<given-names><![CDATA[M. J.]]></given-names>
</name>
</person-group>
<source><![CDATA[Comunicación y atención al cliente]]></source>
<year>2012</year>
<publisher-name><![CDATA[Paraninfo]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B37">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Estrada]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[García]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Sánchez]]></surname>
<given-names><![CDATA[V.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Factores determinantes del éxito competitivo en la Pyme: Estudio Empírico en Mexico]]></article-title>
<source><![CDATA[Revista Venezolana de Gerencia]]></source>
<year>2009</year>
<volume>14</volume>
<numero>46</numero>
<issue>46</issue>
<page-range>37-56</page-range></nlm-citation>
</ref>
<ref id="B38">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Gallizo]]></surname>
<given-names><![CDATA[J. L.]]></given-names>
</name>
<name>
<surname><![CDATA[Salvador]]></surname>
<given-names><![CDATA[F. M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Medida del proceso de ajuste de los ratios financieros. Un análisis en sectores industriales]]></article-title>
<source><![CDATA[Revista Española de Financiación y Contabilidad]]></source>
<year>2000</year>
<volume>29</volume>
<numero>103</numero>
<issue>103</issue>
<page-range>37-56</page-range></nlm-citation>
</ref>
<ref id="B39">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Gálvez]]></surname>
<given-names><![CDATA[E. J.]]></given-names>
</name>
<name>
<surname><![CDATA[García]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Impacto de la cultura intraemprendedora en el rendimiento de las MIPYME del sector turístico colombiano. Un estudio empírico]]></article-title>
<source><![CDATA[Investigación y Ciencia]]></source>
<year>2011</year>
<volume>52</volume>
<page-range>27-36</page-range></nlm-citation>
</ref>
<ref id="B40">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Garengo]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[Biazzo]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Bititci]]></surname>
<given-names><![CDATA[U. S.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Performance measurement systems in SMEs: A review for a research agenda]]></article-title>
<source><![CDATA[International Journal of Management Reviews]]></source>
<year>2005</year>
<volume>7</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>25-47</page-range></nlm-citation>
</ref>
<ref id="B41">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Garza-Ríos]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[González-Sánchez]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Pérez-Vergara]]></surname>
<given-names><![CDATA[I.]]></given-names>
</name>
<name>
<surname><![CDATA[Martínez-Delgado]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Sanler-Cruz]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Concepción de un procedimiento utilizando herramientas cuantitativas para mejorar el desempeño empresarial]]></article-title>
<source><![CDATA[Ingeniería Industrial]]></source>
<year>2012</year>
<volume>33</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>239-48</page-range></nlm-citation>
</ref>
<ref id="B42">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Gavrea]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Ilies]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
<name>
<surname><![CDATA[Stegerean]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Determinants of organizational performance: The case of Romania]]></article-title>
<source><![CDATA[Management &amp; Marketing]]></source>
<year>2011</year>
<volume>6</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>285-300</page-range></nlm-citation>
</ref>
<ref id="B43">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Geam&#259;nu]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Economic Efficiency and Profitability]]></article-title>
<source><![CDATA[Studia Universitatis &#8220;Vasile Goldis&#8221;. Arad-Economics Series]]></source>
<year>2011</year>
<volume>21</volume>
<page-range>116-9</page-range></nlm-citation>
</ref>
<ref id="B44">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[George]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Mallery]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<source><![CDATA[Using SPSS for Windows step by step: A simple guide and reference]]></source>
<year>2003</year>
<publisher-name><![CDATA[Pearson]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B45">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Gitman]]></surname>
<given-names><![CDATA[L. J.]]></given-names>
</name>
<name>
<surname><![CDATA[Zutter]]></surname>
<given-names><![CDATA[C. J.]]></given-names>
</name>
</person-group>
<source><![CDATA[Principios de administración financiera]]></source>
<year>2012</year>
<edition>12</edition>
<publisher-name><![CDATA[Pearson Always Learning]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B46">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[González]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Mandirola]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
<name>
<surname><![CDATA[Miles]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Sustentabilidad: Liderar organizaciones migrantes en el uruguay- Aspectos asociados al alto desempeño empresarial]]></article-title>
<source><![CDATA[Journal of Technology Management and Innovation]]></source>
<year>2016</year>
<volume>11</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>55-64</page-range></nlm-citation>
</ref>
<ref id="B47">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Greene]]></surname>
<given-names><![CDATA[W. H.]]></given-names>
</name>
</person-group>
<source><![CDATA[Econometric Analysis]]></source>
<year>2003</year>
<publisher-name><![CDATA[Prentice Hall]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B48">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Griffith]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[A compositional analysis of the organizational climate-performance relation: Public schools as organizations]]></article-title>
<source><![CDATA[Journal of Applied Social Psychology]]></source>
<year>2006</year>
<volume>36</volume>
<numero>8</numero>
<issue>8</issue>
<page-range>1848-80</page-range></nlm-citation>
</ref>
<ref id="B49">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Gujarati]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<source><![CDATA[Econometría]]></source>
<year>2003</year>
<edition>4</edition>
<publisher-name><![CDATA[McGraw-Hill]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B50">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Gupta]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Malhotra]]></surname>
<given-names><![CDATA[N. K.]]></given-names>
</name>
<name>
<surname><![CDATA[Czinkota]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Foroudi]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Marketing innovation: A consequence of competitiveness]]></article-title>
<source><![CDATA[Journal of Business Research]]></source>
<year>2016</year>
<volume>69</volume>
<numero>12</numero>
<issue>12</issue>
<page-range>5671-81</page-range></nlm-citation>
</ref>
<ref id="B51">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hair]]></surname>
<given-names><![CDATA[F. J.]]></given-names>
</name>
<name>
<surname><![CDATA[Anderson]]></surname>
<given-names><![CDATA[E. R.]]></given-names>
</name>
<name>
<surname><![CDATA[Tatham]]></surname>
<given-names><![CDATA[L. R.]]></given-names>
</name>
<name>
<surname><![CDATA[Black]]></surname>
<given-names><![CDATA[C. W.]]></given-names>
</name>
</person-group>
<source><![CDATA[Análisis multivariante]]></source>
<year>2007</year>
<edition>5</edition>
<publisher-name><![CDATA[Pearson]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B52">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hansen]]></surname>
<given-names><![CDATA[D. R.]]></given-names>
</name>
<name>
<surname><![CDATA[Mowen]]></surname>
<given-names><![CDATA[M. M.]]></given-names>
</name>
</person-group>
<source><![CDATA[Administración de costos, contabilidad y control]]></source>
<year>2003</year>
<edition>3</edition>
<publisher-name><![CDATA[Cengage Learning]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B53">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Harrison]]></surname>
<given-names><![CDATA[D. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Newman]]></surname>
<given-names><![CDATA[D. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Roth]]></surname>
<given-names><![CDATA[P. L.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[How important are job attitudes? Meta-analytic comparisons of integrative behavioral outcomes and time sequences]]></article-title>
<source><![CDATA[Academy of Management Journal]]></source>
<year>2006</year>
<volume>49</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>305-25</page-range></nlm-citation>
</ref>
<ref id="B54">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hax]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Majluf]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
</person-group>
<source><![CDATA[Estrategias para el liderazgo competitivo: De la visión a los resultados. Management colección Master]]></source>
<year>2004</year>
<publisher-name><![CDATA[Granica]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B55">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Heredia]]></surname>
<given-names><![CDATA[A. J. A.]]></given-names>
</name>
</person-group>
<source><![CDATA[Sistema de indicadores para la mejora y el control integrado de la calidad de los procesos]]></source>
<year>2001</year>
<publisher-name><![CDATA[Universitat Jaume I]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B56">
<nlm-citation citation-type="confpro">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hernández]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<source><![CDATA[Evaluación del desempeño de las organizaciones públicas a través de la calidad]]></source>
<year>2002</year>
<conf-name><![CDATA[ VIICongreso Internacional del CLAD sobre la Reforma del Estado y de la Administración Pública]]></conf-name>
<conf-loc>Lisboa </conf-loc>
</nlm-citation>
</ref>
<ref id="B57">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hill]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Jones]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
</person-group>
<source><![CDATA[Administración estratégica: Un enfoque integrado]]></source>
<year>2005</year>
<publisher-name><![CDATA[McGraw-Hill]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B58">
<nlm-citation citation-type="book">
<collab>Instituto Nacional de estadística y Geografía</collab>
<source><![CDATA[Sistema de clasificación industrial de América del Norte (SCIAN) 2017]]></source>
<year>2008</year>
<publisher-name><![CDATA[INEGI]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B59">
<nlm-citation citation-type="book">
<collab>Instituto Nacional de estadística y Geografía</collab>
<source><![CDATA[Estructura del sistema de clasificación industrial de América del Norte]]></source>
<year>2013</year>
<publisher-name><![CDATA[INEGI]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B60">
<nlm-citation citation-type="book">
<collab>Instituto Nacional de estadística y Geografía</collab>
<source><![CDATA[Censos Económicos 2014. Unidades económicas y personal]]></source>
<year>2014</year>
<publisher-name><![CDATA[INEGI]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B61">
<nlm-citation citation-type="book">
<collab>Instituto Nacional de Estadística y Geografía</collab>
<source><![CDATA[Censos Económicos 2014, Sectores económicos]]></source>
<year>2015</year>
<publisher-name><![CDATA[INEGI]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B62">
<nlm-citation citation-type="book">
<collab>Instituto Nacional de Estadística y Geografía</collab>
<source><![CDATA[Resultados de la Encuesta Nacional de Ocupación y Empleo, Cifras durante el Segundo Trimestre de 2016]]></source>
<year>2016</year>
<publisher-name><![CDATA[INEGI]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B63">
<nlm-citation citation-type="book">
<collab>Instituto Nacional de estadística y Geografía</collab>
<source><![CDATA[Se difunden estadísticas detalladas sobre las micro, pequeñas y medinas empresas del país]]></source>
<year>2016</year>
<publisher-name><![CDATA[INEGI]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B64">
<nlm-citation citation-type="book">
<collab>Instituto Nacional de Estadística y Geografía</collab>
<source><![CDATA[Sistema de Cuentas Nacionales]]></source>
<year>2016</year>
<publisher-name><![CDATA[INEGI]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B65">
<nlm-citation citation-type="book">
<collab>Instituto Nacional de Estadística y Geográfia</collab>
<source><![CDATA[Sistema de clasificación industrial de América del Norte (SCIAN) 2018]]></source>
<year>2018</year>
<publisher-name><![CDATA[INEGI]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B66">
<nlm-citation citation-type="book">
<collab>Instituto Nacional de Estadística y Geografía</collab>
<source><![CDATA[Encuesta Nacional sobre Productividad y Competitividad de las Micro, Pequeñas y Medianas Empresas (Enaproce) 2018]]></source>
<year>2019</year>
<publisher-name><![CDATA[INEGI]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B67">
<nlm-citation citation-type="book">
<collab>Instituto Nacional de Estadística y Geografía</collab>
<source><![CDATA[Censos económicos 2019. Resultados definitivos]]></source>
<year>2020</year>
<publisher-name><![CDATA[INEGI]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B68">
<nlm-citation citation-type="book">
<collab>Instituto Nacional de Estadística y Geografía</collab>
<source><![CDATA[El INEGI presenta resultados de la segunda edición del ECOVID-IE y del estudio sobre la demografía de los negocios 2020]]></source>
<year>2020</year>
<publisher-name><![CDATA[INEGI]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B69">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Judge]]></surname>
<given-names><![CDATA[T. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Thoresen]]></surname>
<given-names><![CDATA[C. J.]]></given-names>
</name>
<name>
<surname><![CDATA[Bono]]></surname>
<given-names><![CDATA[J. E.]]></given-names>
</name>
<name>
<surname><![CDATA[Patton]]></surname>
<given-names><![CDATA[G. K.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The job satisfaction-job performance relationship: A qualitative and quantitative review]]></article-title>
<source><![CDATA[Psychological Bulletin]]></source>
<year>2001</year>
<volume>127</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>376-407</page-range></nlm-citation>
</ref>
<ref id="B70">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Kakwezi]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[Nyeko]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Procurement processes and performance: Efficiency and effectiveness of the procurement function]]></article-title>
<source><![CDATA[International Journal of Social Sciences Management and Entrepreneurship]]></source>
<year>2019</year>
<volume>3</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>172-82</page-range></nlm-citation>
</ref>
<ref id="B71">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Keith]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Newstron]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<source><![CDATA[Comportamiento humano en el trabajo]]></source>
<year>2000</year>
<edition>10</edition>
<publisher-name><![CDATA[McGraw Hill]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B72">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Kim]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
<name>
<surname><![CDATA[Shin]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
<name>
<surname><![CDATA[Kim]]></surname>
<given-names><![CDATA[K.]]></given-names>
</name>
<name>
<surname><![CDATA[Lee]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[IT Capabilities, process-oriented dynamic capabilities, and firm financial performance]]></article-title>
<source><![CDATA[Journal of the Association for Information Systems]]></source>
<year>2011</year>
<volume>12</volume>
<numero>7</numero>
<issue>7</issue>
<page-range>487-517</page-range></nlm-citation>
</ref>
<ref id="B73">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Kim]]></surname>
<given-names><![CDATA[K. S.]]></given-names>
</name>
<name>
<surname><![CDATA[Knotts]]></surname>
<given-names><![CDATA[T. L.]]></given-names>
</name>
<name>
<surname><![CDATA[Jones]]></surname>
<given-names><![CDATA[S. C.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Characterizing viability of small manufacturing enterprises (SME) in the market]]></article-title>
<source><![CDATA[Expert Systems with Applications]]></source>
<year>2008</year>
<volume>34</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>128-34</page-range></nlm-citation>
</ref>
<ref id="B74">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Koc]]></surname>
<given-names><![CDATA[T.]]></given-names>
</name>
<name>
<surname><![CDATA[Bozdag]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[An empirical research for CNC technology implementation in manufacturing SMEs]]></article-title>
<source><![CDATA[The International Journal of Advanced Manufacturing Technology]]></source>
<year>2007</year>
<volume>34</volume>
<numero>11</numero>
<issue>11</issue>
<page-range>1144-52</page-range></nlm-citation>
</ref>
<ref id="B75">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Koellinger]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
</person-group>
<source><![CDATA[Impact of ICT on corporate performance, productivity and employment dynamics]]></source>
<year>2006</year>
<publisher-name><![CDATA[European Commission Enterprise and Industry Directorate General]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B76">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Kumar]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Gulati]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Measuring efficiency, effectiveness and performance of Indian public sector banks]]></article-title>
<source><![CDATA[International Journal of Productivity and Performance Management]]></source>
<year>2010</year>
<volume>59</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>51-74</page-range></nlm-citation>
</ref>
<ref id="B77">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Kyriakopoulos]]></surname>
<given-names><![CDATA[K.]]></given-names>
</name>
<name>
<surname><![CDATA[Meulenber]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Nilsson]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The Impact of cooperative structure and firm culture on market orientation and performance]]></article-title>
<source><![CDATA[Agribusiness]]></source>
<year>2004</year>
<volume>20</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>379-96</page-range></nlm-citation>
</ref>
<ref id="B78">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lall]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The technological structure and performance of developing country manufactured exports, 1985-98]]></article-title>
<source><![CDATA[Oxford Development Studies]]></source>
<year>2000</year>
<volume>28</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>337-69</page-range></nlm-citation>
</ref>
<ref id="B79">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Li]]></surname>
<given-names><![CDATA[Y.]]></given-names>
</name>
<name>
<surname><![CDATA[Nie]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Zhao]]></surname>
<given-names><![CDATA[X.]]></given-names>
</name>
<name>
<surname><![CDATA[Li]]></surname>
<given-names><![CDATA[Y.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Market structure and performance: An empirical study of the Chinese solar cell industry]]></article-title>
<source><![CDATA[Renewable and Sustainable Energy Reviews]]></source>
<year>2017</year>
<volume>70</volume>
<page-range>78-82</page-range></nlm-citation>
</ref>
<ref id="B80">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lo]]></surname>
<given-names><![CDATA[C. K. Y.]]></given-names>
</name>
<name>
<surname><![CDATA[Yeung]]></surname>
<given-names><![CDATA[A. C. L.]]></given-names>
</name>
<name>
<surname><![CDATA[Cheng]]></surname>
<given-names><![CDATA[T. C. E.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The impact of environmental management systems on financial performance in fashion and textiles industries]]></article-title>
<source><![CDATA[International Journal of Production Economics]]></source>
<year>2012</year>
<volume>135</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>561-7</page-range></nlm-citation>
</ref>
<ref id="B81">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Londoño-Patiño]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Acevedo-Álvarez]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[El aprendizaje organizacional (AO) y el desempeño empresarial bajo el enfoque de las capacidades dinámicas de aprendizaje]]></article-title>
<source><![CDATA[Revista Ciencias Económicas y Administrativas]]></source>
<year>2018</year>
<volume>4</volume>
<numero>7</numero>
<issue>7</issue>
<page-range>103-18</page-range></nlm-citation>
</ref>
<ref id="B82">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[López-Mateo]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
</person-group>
<source><![CDATA[Determinantes de las decisiones de inversión en las empresas manufactureras mexicanas. Un enfoque econométrico a partir de la concentración de mercado, la estructura de propiedad y control y la eficiencia de los factores productivos]]></source>
<year>2011</year>
<publisher-name><![CDATA[Universidad de Guadalajara, CUCEA]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B83">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[López-Mateo]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Ríos-Manríquez]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Sánchez-Fernández]]></surname>
<given-names><![CDATA[M. D.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Estructura de mercado y responsabilidad social empresarial en Mipymes mexicanas. El vínculo entre preferencias individuales y sociales]]></article-title>
<source><![CDATA[Remark Brazilian Journal of Marketing]]></source>
<year>2017</year>
<volume>16</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>410-22</page-range></nlm-citation>
</ref>
<ref id="B84">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[López]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Ríos]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Molina]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Determinantes tecnológicos de las decisiones de inversión: Un análisis de la industria manufacturera mexicana]]></article-title>
<source><![CDATA[Acta Universitaria]]></source>
<year>2014</year>
<volume>24</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>3-12</page-range></nlm-citation>
</ref>
<ref id="B85">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lores]]></surname>
<given-names><![CDATA[R. Y.]]></given-names>
</name>
<name>
<surname><![CDATA[Perdomo]]></surname>
<given-names><![CDATA[R. Y.]]></given-names>
</name>
</person-group>
<source><![CDATA[Procedimiento para la evaluación del desempeño empresarial a partir de indicadores de eficacia y eficiencia]]></source>
<year>2010</year>
<publisher-loc><![CDATA[Holguín ]]></publisher-loc>
<publisher-name><![CDATA[Universidad Oscar Lucero Moya]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B86">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lourenc&#807;o]]></surname>
<given-names><![CDATA[F. M. da S.]]></given-names>
</name>
</person-group>
<source><![CDATA[Satisfação no Trabalho Um estudo de caso na Administração do Porto de Viana do Castelo]]></source>
<year>2016</year>
<publisher-name><![CDATA[Instituto Politécnico de Viana do Castelo]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B87">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Mahto]]></surname>
<given-names><![CDATA[R. V.]]></given-names>
</name>
<name>
<surname><![CDATA[Khanin]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Satisfaction with past financial performance, risk taking, and future performance expectations in the family business]]></article-title>
<source><![CDATA[Journal of Small Business Management]]></source>
<year>2015</year>
<volume>53</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>801-18</page-range></nlm-citation>
</ref>
<ref id="B88">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Martín]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Cossío]]></surname>
<given-names><![CDATA[F. J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[La orientación al mercado y el rendimiento empresarial: El caso de la banca comercial española]]></article-title>
<source><![CDATA[Cuadernos de Gestión]]></source>
<year>2001</year>
<volume>1</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>33-64</page-range></nlm-citation>
</ref>
<ref id="B89">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Martin]]></surname>
<given-names><![CDATA[C. J.]]></given-names>
</name>
<name>
<surname><![CDATA[Upham]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[Budd]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Commercial orientation in grassroots social innovation: Insights from the sharing economy]]></article-title>
<source><![CDATA[Ecological Economics]]></source>
<year>2015</year>
<volume>118</volume>
<page-range>240-51</page-range></nlm-citation>
</ref>
<ref id="B90">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Martinez]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
<name>
<surname><![CDATA[Prieto]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Hernández-Fernández]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
<name>
<surname><![CDATA[Portillo-Medina]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Logreira]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Desempeño financiero de las pequeñas y medianas empresas exportadoras de Barranquilla, Colombia]]></article-title>
<source><![CDATA[Revista Espacios]]></source>
<year>2017</year>
<volume>38</volume>
<numero>53</numero>
<issue>53</issue>
<page-range>1-16</page-range></nlm-citation>
</ref>
<ref id="B91">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Mavondo]]></surname>
<given-names><![CDATA[F.]]></given-names>
</name>
<name>
<surname><![CDATA[Farrell]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Cultural orientation: Its relationship with market orientation, innovation and organizational performance]]></article-title>
<source><![CDATA[Management Decision]]></source>
<year>2003</year>
<volume>41</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>241-9</page-range></nlm-citation>
</ref>
<ref id="B92">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[McDermott]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Kidney]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Flood]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Understanding leader development: Learning from leaders]]></article-title>
<source><![CDATA[Leadership &amp; Organization Development Journal]]></source>
<year>2011</year>
<volume>32</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>358-78</page-range></nlm-citation>
</ref>
<ref id="B93">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Mejía-Giraldo]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Bravo-Castillo]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Montoya-Serrano]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[El factor del talento humano en las organizaciones: Análisis desde una perspectiva crítica]]></article-title>
<source><![CDATA[Ingeniería Industrial]]></source>
<year>2012</year>
<volume>34</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>2-11</page-range></nlm-citation>
</ref>
<ref id="B94">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Morris]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Ávila]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Allen]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Individualism and the modern corporation: Implications for innovation and entrepreneurship]]></article-title>
<source><![CDATA[Journal of Management]]></source>
<year>1993</year>
<volume>19</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>595-612</page-range></nlm-citation>
</ref>
<ref id="B95">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Nava]]></surname>
<given-names><![CDATA[M. A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Análisis financiero: Una herramienta clave para una gestión financiera eficiente]]></article-title>
<source><![CDATA[Revista Venezolana de Gerencia]]></source>
<year>2009</year>
<volume>14</volume>
<numero>48</numero>
<issue>48</issue>
<page-range>606-28</page-range></nlm-citation>
</ref>
<ref id="B96">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Navarro]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Llinares]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Montañana]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Factores de satisfacción laboral evocados por los profesionales de la construcción en la Comunidad Valenciana (España)]]></article-title>
<source><![CDATA[Revista de la Construcción]]></source>
<year>2010</year>
<volume>9</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>4-16</page-range></nlm-citation>
</ref>
<ref id="B97">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Nunally]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<source><![CDATA[Psychometric theory]]></source>
<year>1978</year>
<publisher-name><![CDATA[McGraw-Hill]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B98">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Oshagbemi]]></surname>
<given-names><![CDATA[T.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Personal correlates of job satisfaction: Empirical evidence from UK universities]]></article-title>
<source><![CDATA[International Journal of Social Economics]]></source>
<year>2003</year>
<volume>30</volume>
<numero>12</numero>
<issue>12</issue>
<page-range>1210-32</page-range></nlm-citation>
</ref>
<ref id="B99">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Pacheco]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Castañeda]]></surname>
<given-names><![CDATA[W.]]></given-names>
</name>
<name>
<surname><![CDATA[Caicedo]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
</person-group>
<source><![CDATA[Indicadores Integrales de Gestión]]></source>
<year>2002</year>
<publisher-name><![CDATA[McGraw Hill]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B100">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Parker]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Baltes]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
<name>
<surname><![CDATA[Young]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Huff]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Altmann]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[LaCost]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
<name>
<surname><![CDATA[Roberts]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Relationships between psychological climate perceptions and work outcomes: A meta-analytic review]]></article-title>
<source><![CDATA[Journal of Organizational Behavior]]></source>
<year>2003</year>
<volume>24</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>389-416</page-range></nlm-citation>
</ref>
<ref id="B101">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Patterson]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Warr]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[West]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Organizational climate and company productivity: The role of employee affect and employee level]]></article-title>
<source><![CDATA[Journal of Occupational and Organizational Psychology]]></source>
<year>2004</year>
<volume>77</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>193-216</page-range></nlm-citation>
</ref>
<ref id="B102">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Pelham]]></surname>
<given-names><![CDATA[A. M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Market orientation and other potential influences on performance in small and medium-sized manufacturing firms]]></article-title>
<source><![CDATA[Journal of Small Business Manangement]]></source>
<year>2000</year>
<volume>38</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>48-67</page-range></nlm-citation>
</ref>
<ref id="B103">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Peña-Vinces]]></surname>
<given-names><![CDATA[J. C.]]></given-names>
</name>
<name>
<surname><![CDATA[Casanova]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
<name>
<surname><![CDATA[Guillen]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Urbano]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[International competitiveness of small and medium-sized enterprises: Peru, a Latin-American emerging market]]></article-title>
<source><![CDATA[Emerging Markets Finance and Trade]]></source>
<year>2017</year>
<volume>53</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>150-69</page-range></nlm-citation>
</ref>
<ref id="B104">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Quinn]]></surname>
<given-names><![CDATA[R. E.]]></given-names>
</name>
<name>
<surname><![CDATA[Rohrbaugh]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[A spatial model of effectiveness criteria: Towards a competing values approach to organizational analysis]]></article-title>
<source><![CDATA[Management Science]]></source>
<year>1983</year>
<volume>29</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>363-77</page-range></nlm-citation>
</ref>
<ref id="B105">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ríos-Manríquez]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[López-Mateo]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Sánchez-Fernández]]></surname>
<given-names><![CDATA[M. D.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[El capital humano como factor clave en el desempeño empresarial: Una visión desde el empowerment]]></article-title>
<source><![CDATA[Revista de Gestao e Secretariado]]></source>
<year>2019</year>
<volume>10</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>69-88</page-range></nlm-citation>
</ref>
<ref id="B106">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ríos]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Téllez]]></surname>
<given-names><![CDATA[M. R.]]></given-names>
</name>
<name>
<surname><![CDATA[Ferrer]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[El empowerment como predictor del compromiso organizacional en las Pymes]]></article-title>
<source><![CDATA[Contaduría y Administración]]></source>
<year>2010</year>
<numero>231</numero>
<issue>231</issue>
<page-range>103-25</page-range></nlm-citation>
</ref>
<ref id="B107">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Rivera]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Ruiz]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Análisis del desempeño financiero de empresas innovadoras del Sector Alimentosy Bebidas en Colombia]]></article-title>
<source><![CDATA[Pensamiento &amp; Gestión]]></source>
<year>2011</year>
<numero>31</numero>
<issue>31</issue>
<page-range>109-36</page-range></nlm-citation>
</ref>
<ref id="B108">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Robbins]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[DeCenzo]]></surname>
<given-names><![CDATA[D. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Wolter]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<source><![CDATA[Supervision Today]]></source>
<year>2019</year>
<publisher-name><![CDATA[Pearson]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B109">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Rodríguez]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Venegas]]></surname>
<given-names><![CDATA[F.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Indicadores de rentabilidad y eficiencia operativa de la banca comercial en Mexico]]></article-title>
<source><![CDATA[Problemas del Desarrollo]]></source>
<year>2010</year>
<volume>41</volume>
<numero>161</numero>
<issue>161</issue>
<page-range>165-91</page-range></nlm-citation>
</ref>
<ref id="B110">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Rubio]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Aragón]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Factores explicativos del éxito competitivo. Un estudio empírico en la pyme]]></article-title>
<source><![CDATA[Cuadernos de Gestión]]></source>
<year>2002</year>
<volume>2</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>49-63</page-range></nlm-citation>
</ref>
<ref id="B111">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Salazar-Mosqueda]]></surname>
<given-names><![CDATA[G. M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Factores determinantes del desempeño financiero en el sector manufacturero en la República del Ecuador]]></article-title>
<source><![CDATA[Panorama Económico]]></source>
<year>2017</year>
<volume>25</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>243-54</page-range></nlm-citation>
</ref>
<ref id="B112">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Sánchez]]></surname>
<given-names><![CDATA[Y.]]></given-names>
</name>
<name>
<surname><![CDATA[Zerón]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Mendoza]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Análisis del comportamiento estratégico y el desempeño organizacional en las Pyme del centro de Tamaulipas en Mexico]]></article-title>
<source><![CDATA[Dimensión Empresarial]]></source>
<year>2015</year>
<volume>13</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>41-55</page-range></nlm-citation>
</ref>
<ref id="B113">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Sesma]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Husted]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
<name>
<surname><![CDATA[Banks]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[La medición del desempeño social empresarial a través de las redes sociales]]></article-title>
<source><![CDATA[Contaduría y Administración]]></source>
<year>2014</year>
<volume>59</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>121-43</page-range></nlm-citation>
</ref>
<ref id="B114">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Schneider]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
<name>
<surname><![CDATA[Hanges]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Smith]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Salvaggio]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Which comes first: Employee attitudes or organizational financial and market performance?]]></article-title>
<source><![CDATA[Journal of Applied Psychology]]></source>
<year>2003</year>
<volume>88</volume>
<numero>5</numero>
<issue>5</issue>
<page-range>836-51</page-range></nlm-citation>
</ref>
<ref id="B115">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Singh]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Byrne]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Performance evaluation of e-Business in Australia]]></article-title>
<source><![CDATA[The Electronic Journal of Information Systems Evaluation]]></source>
<year>2005</year>
<volume>8</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>71-80</page-range></nlm-citation>
</ref>
<ref id="B116">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Soto-Acosta]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[Popa]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Palacios-Marqués]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[E-business, organizational innovation and firm performance in manufacturing SMEs: An empirical study in Spain]]></article-title>
<source><![CDATA[Technological and Economic Development of Economy]]></source>
<year>2015</year>
<volume>22</volume>
<numero>6</numero>
<issue>6</issue>
<page-range>1-20</page-range></nlm-citation>
</ref>
<ref id="B117">
<nlm-citation citation-type="book">
<collab>Spanish Accounting and Business Administration Association</collab>
<source><![CDATA[Un sistema de indicadores de gestión para ayuntamientos]]></source>
<year>2002</year>
<publisher-name><![CDATA[AECA]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B118">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Torugsa]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
<name>
<surname><![CDATA[O&#8217;Donohue]]></surname>
<given-names><![CDATA[W.]]></given-names>
</name>
<name>
<surname><![CDATA[Hecker]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Capabilities, proactive CSR and financial performance in SMEs: Empirical evidence from an Australian manufacturing industry sector]]></article-title>
<source><![CDATA[Journal of Business Ethics]]></source>
<year>2012</year>
<volume>109</volume>
<page-range>483-500</page-range></nlm-citation>
</ref>
<ref id="B119">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Unger]]></surname>
<given-names><![CDATA[K.]]></given-names>
</name>
<name>
<surname><![CDATA[Garduño]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Ibarra]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Especializaciones reveladas y ventajas competitivas en el Bajío mexicano]]></article-title>
<source><![CDATA[EconoQuantum]]></source>
<year>2014</year>
<volume>11</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>41-74</page-range></nlm-citation>
</ref>
<ref id="B120">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Van Horne]]></surname>
</name>
<name>
<surname><![CDATA[Wachowicz]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<source><![CDATA[Fundamentos de Administración Financiera]]></source>
<year>2003</year>
<edition>11</edition>
<publisher-name><![CDATA[Prentice Hall]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B121">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Wagner]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Block]]></surname>
<given-names><![CDATA[J. H.]]></given-names>
</name>
<name>
<surname><![CDATA[Miller]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Schwens]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Xi]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[A meta-analysis of the financial performance of family firms: Another attempt]]></article-title>
<source><![CDATA[Journal of Family Business Strategy]]></source>
<year>2015</year>
<volume>6</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>3-13</page-range></nlm-citation>
</ref>
<ref id="B122">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Werther]]></surname>
<given-names><![CDATA[W. B.]]></given-names>
</name>
<name>
<surname><![CDATA[Davis]]></surname>
<given-names><![CDATA[K.]]></given-names>
</name>
</person-group>
<source><![CDATA[Administración de personal y recursos humanos]]></source>
<year>2000</year>
<publisher-name><![CDATA[McGrawHill]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B123">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ynzunza]]></surname>
<given-names><![CDATA[C. B.]]></given-names>
</name>
<name>
<surname><![CDATA[Izar]]></surname>
<given-names><![CDATA[J. M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Estrategia, orientación al mercado y desempeño organizacional]]></article-title>
<source><![CDATA[Conciencia Tecnológica]]></source>
<year>2013</year>
<numero>45</numero>
<issue>45</issue>
<page-range>5-11</page-range></nlm-citation>
</ref>
<ref id="B124">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Zavala]]></surname>
<given-names><![CDATA[W. J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Indicadores de Gestión]]></article-title>
<person-group person-group-type="editor">
<name>
<surname><![CDATA[Atehortúa]]></surname>
<given-names><![CDATA[H. F.]]></given-names>
</name>
</person-group>
<source><![CDATA[Gestión y auditoría de la calidad para organizaciones públicas. Norma NTCG1000:2004, conforme a la Ley 872 de 2003]]></source>
<year>2005</year>
<publisher-name><![CDATA[Editorial Universidad de Antioquia]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B125">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Zegarra]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Análisis del desempeño empresarial, empleando la teoría de la visión de la empresa basada en recursos (RBV)]]></article-title>
<source><![CDATA[Investigación y Desarrollo]]></source>
<year>2006</year>
<volume>7</volume>
<page-range>75-84</page-range></nlm-citation>
</ref>
</ref-list>
</back>
</article>
