<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>0185-3325</journal-id>
<journal-title><![CDATA[Salud mental]]></journal-title>
<abbrev-journal-title><![CDATA[Salud Ment]]></abbrev-journal-title>
<issn>0185-3325</issn>
<publisher>
<publisher-name><![CDATA[Instituto Nacional de Psiquiatría Ramón de la Fuente Muñiz]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S0185-33252024000200089</article-id>
<article-id pub-id-type="doi">10.17711/sm.0185-3325.2024.012</article-id>
<title-group>
<article-title xml:lang="en"><![CDATA[Qualified Listening to Relatives of Users at a Psychosocial Care Center]]></article-title>
<article-title xml:lang="es"><![CDATA[La escucha calificada a familiares de usuarios en un Centro de Atención Psicosocial]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Maynart]]></surname>
<given-names><![CDATA[Willams Henrique da Costa]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Albuquerque]]></surname>
<given-names><![CDATA[Maria Cicera dos Santos de]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Brêda]]></surname>
<given-names><![CDATA[Mércia Zeviani]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Silva]]></surname>
<given-names><![CDATA[Darlan dos Santos Damásio]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Santana]]></surname>
<given-names><![CDATA[Hiule Pereira de]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Brandão]]></surname>
<given-names><![CDATA[Larissa dos Santos]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidade Federal de Alagoas  ]]></institution>
<addr-line><![CDATA[ Alagoas]]></addr-line>
<country>Brazil</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>04</month>
<year>2024</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>04</month>
<year>2024</year>
</pub-date>
<volume>47</volume>
<numero>2</numero>
<fpage>89</fpage>
<lpage>95</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_arttext&amp;pid=S0185-33252024000200089&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_abstract&amp;pid=S0185-33252024000200089&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_pdf&amp;pid=S0185-33252024000200089&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract  Introduction The Psychiatric Reform introduced a new people-centered care model to replace psychiatric hospitals: the Psychosocial Care Center. Qualified listening can be used to achieve the integrality and humanization of the health care provided. It allows for the appreciation of content, the respect of its uniqueness, empathy, and the promotion of a space in which freedom of expression is provided.  Objective To identify the understanding of qualified listening from the perspective of the relative of a person with a mental disorder at a Psychosocial Care Center.  Method Qualitative, descriptive, exploratory study. Ten relatives over the age of 18 participated, contributing to the production of information. Data was obtained through the triangulation method, through semi-structured individual and collective interviews, observation, and field diary records.  Results For relatives, qualified listening translates into clarifying the illness, understanding the family&#8217;s painful situation and providing help and support during the psychosocial rehabilitation process.  Discussion and conclusion Listening constitutes a means of consolidating care networks, through the strengthening of bonds and co-responsibility, in a centered and expanded family-user logic model.]]></p></abstract>
<abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen  Introducción La Reforma Psiquiátrica introdujo un nuevo modelo de atención, reemplazando a los hospitales psiquiátricos y centrado en la persona, el Centro de Atención Psicosocial. Para lograr la integralidad y humanización del servicio de salud brindado, se puede utilizar la escucha calificada. Permite la valorización del contenido dicho, el respeto a su singularidad, la empatía y la promoción de un espacio en el que se brinda la libertad de expresión.  Objetivo Identificar la comprensión de la escucha calificada desde la perspectiva del familiar de una persona con trastorno mental en un Centro de Atención Psicosocial.  Método Estudio cualitativo, descriptivo y exploratorio. Participaron 10 familiares mayores de 18 años, aptos para contribuir a la producción de información. Datos obtenidos a través del método de triangulación, a través de entrevistas individuales y colectivas semiestructuradas, observación y registro en diario de campo.  Resultados Para el familiar, la escucha calificada se traduce en brindar aclaraciones sobre la enfermedad, comprender la situación de dolor de la familia y brindar ayuda y apoyo durante el proceso de rehabilitación psicosocial.  Discusión y conclusión El dispositivo de escucha constituye una forma de consolidación de las redes de cuidado, a través de la afirmación de los vínculos y la corresponsabilidad, en una lógica familia-usuario centrada y ampliada.]]></p></abstract>
<kwd-group>
<kwd lng="en"><![CDATA[Qualified listening]]></kwd>
<kwd lng="en"><![CDATA[family]]></kwd>
<kwd lng="en"><![CDATA[mental health]]></kwd>
<kwd lng="en"><![CDATA[interpersonal relations]]></kwd>
<kwd lng="es"><![CDATA[Escucha cualificada]]></kwd>
<kwd lng="es"><![CDATA[familia]]></kwd>
<kwd lng="es"><![CDATA[salud mental]]></kwd>
<kwd lng="es"><![CDATA[relaciones interpersonales]]></kwd>
</kwd-group>
</article-meta>
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