<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1665-899X</journal-id>
<journal-title><![CDATA[Revista de El Colegio de San Luis]]></journal-title>
<abbrev-journal-title><![CDATA[Revista Col. San Luis]]></abbrev-journal-title>
<issn>1665-899X</issn>
<publisher>
<publisher-name><![CDATA[El Colegio de San Luis A.C.]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1665-899X2024000100021</article-id>
<article-id pub-id-type="doi">10.21696/rcsl142520241619</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Relevancia de la inteligencia cultural en la calidad en el servicio al turismo internacional]]></article-title>
<article-title xml:lang="en"><![CDATA[Cultural Intelligence and Its Relationship with Quality in the Service to International Tourism]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Arjona Granados]]></surname>
<given-names><![CDATA[María del Pilar]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad de Colima  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Mexico</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2024</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2024</year>
</pub-date>
<volume>14</volume>
<numero>25</numero>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_arttext&amp;pid=S1665-899X2024000100021&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_abstract&amp;pid=S1665-899X2024000100021&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_pdf&amp;pid=S1665-899X2024000100021&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen Los actuales cambios en el escenario global repercuten en la conformación del turismo internacional en México. Los estudios de la Organización para la Cooperación y el Desarrollo Económico indican que las economías emergentes tendrán mayor presencia en el turismo en los próximos años. La presente investigación se enfoca en la validación de los elementos que inciden en la calidad en la provisión de servicios turísticos internacionales, a partir de la identificación y el análisis de los factores multiculturales que integran la inteligencia cultural. La metodología consiste en un estudio cualitativo exploratorio; la muestra se compone de expertos en turismo internacional familiarizados con la práctica, atención, sistemas y modelos de competitividad tanto en el sector público como en el privado. Los resultados se centran en la validación de los datos de las entrevistas a conocedores en el área con la literatura y la determinación de los factores que repercuten en la calidad del servicio y la competitividad del sector respecto a las necesidades multiculturales de los visitantes extranjeros.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract The current changes in the global scenario have an impact on the formation of international tourism in Mexico. Organization for Economic Cooperation and Development studies indicate that emerging economies will have a greater presence in tourism in the coming years. This research focuses on validating the elements that affect the quality in the provision of international tourism services, based on the identification and analysis of the multicultural factors that make up cultural intelligence. The methodology is made up of an exploratory qualitative study, the sample is made up of experts in international tourism familiar with the practice, attention, systems and models of competitiveness in both the public and private sectors. The results focus on validating the data from interviews with experts in the area, with the literature and determining the factors that impact the quality of the service and the competitiveness of the sector with respect to the multicultural needs of foreign visitors.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[inteligencia cultural]]></kwd>
<kwd lng="es"><![CDATA[calidad]]></kwd>
<kwd lng="es"><![CDATA[calidad en el servicio]]></kwd>
<kwd lng="es"><![CDATA[competitividad]]></kwd>
<kwd lng="es"><![CDATA[cultura]]></kwd>
<kwd lng="en"><![CDATA[cultural intelligence]]></kwd>
<kwd lng="en"><![CDATA[quality]]></kwd>
<kwd lng="en"><![CDATA[service quality]]></kwd>
<kwd lng="en"><![CDATA[competitiveness]]></kwd>
<kwd lng="en"><![CDATA[culture]]></kwd>
</kwd-group>
</article-meta>
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