1405-9193 1405-9193 S1405-91932018000200065 10.22201/iij.24484881e.2018.39.12649 Mexico 00 12 2018 00 12 2018 39 65 88

1982 2007 2012 16 Capgemini, IDC 2010 CIDE CIDH 2000 III 2012 2012 2006 2 1 1 2006 2013 2009 2008 2009 2013 2002 2001 21 2 2