<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>0188-6266</journal-id>
<journal-title><![CDATA[Acta universitaria]]></journal-title>
<abbrev-journal-title><![CDATA[Acta univ]]></abbrev-journal-title>
<issn>0188-6266</issn>
<publisher>
<publisher-name><![CDATA[Universidad de Guanajuato, Dirección de Investigación y Posgrado]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S0188-62662023000100121</article-id>
<article-id pub-id-type="doi">10.15174/au.2023.3773</article-id>
<title-group>
<article-title xml:lang="en"><![CDATA[Application of a sustainable destination framework to model Mexican heritage destination resilience in times of crisis]]></article-title>
<article-title xml:lang="es"><![CDATA[Aplicación de un modelo de turismo sostenible para analizar resiliencia ante crisis en destinos mexicanos patrimoniales]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Heald]]></surname>
<given-names><![CDATA[Jeremy]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad de Guanajuato División de Ciencias Económico-Administrativo Departamento de Economía y Finanzas]]></institution>
<addr-line><![CDATA[Guanajuato Gto.]]></addr-line>
<country>Mexico</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>00</month>
<year>2023</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>00</month>
<year>2023</year>
</pub-date>
<volume>33</volume>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_arttext&amp;pid=S0188-62662023000100121&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_abstract&amp;pid=S0188-62662023000100121&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_pdf&amp;pid=S0188-62662023000100121&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract The article discusses World Heritage Site Guanajuato, Mexico, a mature destination which suffers sustainability issues concerning water provision, traffic congestion, and refuse collection, the result of chaotic urban growth. Stagnating visitor numbers indicates ageing social infrastructure, dated tourism products, and reputational damage of public insecurity. The research objective is to improve municipal planning by using a resilience framework from the tourism ecology literature to encourage sustainable development. It integrates the results of a 2021 survey of local tourism business opinion and finds Guanajuato&#8217;s multi-business owners are innovative in crisis, reacting to covid-19 with changes to their products and services. Federal and State government hardly responded. It should widen membership of the municipal Tourist Board and incorporate project evaluators within the local Planning Office to apply a resilience model to address environmental, infrastructural, and tourism challenges.]]></p></abstract>
<abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen El artículo analiza la ciudad Patrimonio de la Humanidad de Guanajuato, que vive una constante presión ambiental con problemas como abasto de agua, congestión vehicular y recolección de basura, derivados de un crecimiento urbano caótico. Como destino maduro, sufre de infraestructura social obsoleta, productos turísticos anticuados y reputación dañada por la inseguridad pública. El objetivo de esta investigación es mejorar la función de planeación municipal con la aplicación de un modelo de resiliencia proveniente de la literatura de turismo ecológico, complementado con los resultados de un cuestionario de la opinión de proveedores locales aplicado en 2021. Los resultados muestran que los emprendedores que tienen múltiples negocios son innovadores y reaccionaron al covid-19 con cambios a sus productos y servicios, mientras que la reacción gubernamental fue escasa. Se recomienda mejorar la representatividad del Consejo Turístico municipal e incorporar evaluadores de proyectos a la Oficina de Planeación para aplicar un modelo de resiliencia que atienda los desafíos ambientales, infraestructurales y turísticos.]]></p></abstract>
<kwd-group>
<kwd lng="en"><![CDATA[Heritage]]></kwd>
<kwd lng="en"><![CDATA[tourism]]></kwd>
<kwd lng="en"><![CDATA[destination]]></kwd>
<kwd lng="en"><![CDATA[resilience]]></kwd>
<kwd lng="en"><![CDATA[sustainability]]></kwd>
<kwd lng="es"><![CDATA[Patrimonio]]></kwd>
<kwd lng="es"><![CDATA[turismo]]></kwd>
<kwd lng="es"><![CDATA[destino]]></kwd>
<kwd lng="es"><![CDATA[resiliencia]]></kwd>
<kwd lng="es"><![CDATA[sostenibilidad]]></kwd>
</kwd-group>
</article-meta>
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