2683-2690

2683-2690

S2683-26902022000100098

10.36105/theanahuacjour.2022v22n1.04

00 06 2022

00 06 2022

22 1 98 117

2020 4 3 3

2021 100

313-8

2021

2020 48 4 4

630-48

2017 29 2 2

104-17

Capgemini 2019

2021

2019

2021

Futurum Research y Capgemini

2021

2018 317

49-56

Gartner 2021

2014 54 2 2

200-4

Grand View Research Grand View Research 2021

2017 2

2020

2021 7 3 3

2017

2021

2020

2019 47 3 3

Asociación Mexicana de Venta Online 2021

2019 41 2 2

127-40

2021

2021 125

336-53

2016

2017 60 1 1

143-50

2016

50-67

2020 11 3 3

275-97

2013