<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2448-8909</journal-id>
<journal-title><![CDATA[Medicina crítica (Colegio Mexicano de Medicina Crítica)]]></journal-title>
<abbrev-journal-title><![CDATA[Med. crít. (Col. Mex. Med. Crít.)]]></abbrev-journal-title>
<issn>2448-8909</issn>
<publisher>
<publisher-name><![CDATA[Colegio Mexicano de Medicina Crítica A.C.]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2448-89092023000700566</article-id>
<article-id pub-id-type="doi">10.35366/114858</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Un método estándar para la entrega del informe médico incrementa la satisfacción con la Unidad de Cuidados Intensivos]]></article-title>
<article-title xml:lang="en"><![CDATA[A standard method for the delivery of the medical report increases satisfaction with the Intensive Care Unit]]></article-title>
<article-title xml:lang="pt"><![CDATA[Método padrão para entrega do laudo médico aumenta satisfação com a Unidade de Terapia Intensiva]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Albisua Aguilar]]></surname>
<given-names><![CDATA[José Manuel]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
<xref ref-type="aff" rid="Aaf"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Reyes Inurrigarro]]></surname>
<given-names><![CDATA[Sergio]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Lara Torres]]></surname>
<given-names><![CDATA[Luis Rubén]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado Hospital Regional ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>México</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>00</month>
<year>2023</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>00</month>
<year>2023</year>
</pub-date>
<volume>37</volume>
<numero>7</numero>
<fpage>566</fpage>
<lpage>572</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_arttext&amp;pid=S2448-89092023000700566&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_abstract&amp;pid=S2448-89092023000700566&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_pdf&amp;pid=S2448-89092023000700566&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen:  Introducción:  la entrega de informes médicos a familiares de pacientes hospitalizados en la Unidad de Cuidados Intensivos (UCI) es crucial para una adecuada relación médico-paciente-familiar, toma de decisiones informada y salud mental de los familiares. En este estudio se implementó un método estandarizado de entrega de informes para mejorar la calidad de la información.  Objetivo:  determinar la utilidad en el grado de satisfacción y calidad de la atención de una metodología estandarizada para la entrega del informe médico a familiares de pacientes hospitalizados en la UCI.  Resultados:  se encontró que de 90 familiares estudiados, 27 de ellos (30%) presentaron dudas con el informe médico habitual, en comparación con sólo 1 (2.4%) con el uso de un método estandarizado, (OR 0.02, IC 95% 0-0.16, p = 0.0001). El ítem 12 evaluó la relación con el personal médico reportando una diferencia significativa en ambos grupos, 90.2% en el grupo de intervención conocían el nombre de sus médicos y 55.1% en el grupo no intervenido (OR 7.4, IC 95% de 2.2 a 32.8; p = 0.0003); el ítem 13 evaluó si fueron informados adecuadamente de la situación clínica de su familiar encontrando que 97.6% en el grupo intervenido refirió sentirse satisfecho vs 67.3% en el grupo no intervenido (OR 18.9, IC 95% 2.7 a 829.7; p = 0.0002); el ítem 14 valoró si comprendieron adecuadamente la información otorgada al momento del ingreso de su familiar a UCI, refiriendo adecuada compresión en 95.2% del grupo intervenido vs 67.3% del grupo no intervenido (OR 9.2, IC 95% 1.9 a 88.9; p = 0.001); por último, el ítem 15 evaluó la claridad de la información diaria otorgada en el informe médico, encontrando que 97.6% en el grupo intervenido la refirió como clara vs 53.1% en el no intervenido (OR 0.03 IC 95% 0.0-0.2), p = 0.0001.  Conclusión:  la implementación de una metodología estandarizada para la entrega del informe médico a familiares mejora la satisfacción y la percepción en la calidad de la atención médica de los familiares de pacientes admitidos en la UCI.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract:  Introduction:  delivering medical reports to the families of hospitalized patients in the Intensive Care Unit (ICU) is crucial for establishing a proper doctor-patient-family relationship, informed decision-making, and the mental health of the family members. This study implemented a standardized method of report delivery to enhance the quality of information.  Objective:  to determine the utility in satisfaction levels and quality of care of a standardized methodology for delivering medical reports to families of hospitalized ICU patients.  Results:  it was found that out of 90 studied family members, 27 of them (30%) had doubts with the usual medical report, compared to only 1 (2.4%) with the use of a standardized method (OR 0.02, 95% CI 0-0.16, p = 0.0001). Item 12 assessed the relationship with medical staff, reporting a significant difference in both groups; 90.2% in the intervention group knew the names of their doctors, compared to 55.1% in the non-intervened group (OR 7.4, 95% CI 2.2 to 32.8; p = 0.0003). Item 13 evaluated whether they were adequately informed about the clinical situation of their family member, finding that 97.6% in the intervened group reported feeling satisfied, versus 67.3% in the non-intervened group (OR 18.9, 95% CI 2.7 to 829.7; p = 0.0002). Item 14 assessed whether they understood the information provided at the time of their family member&#8217;s admission to the ICU, with 95.2% in the intervened group reporting adequate comprehension compared to 67.3% in the non-intervened group (OR 9.2, 95% CI 1.9 to 88.9; p = 0.001). Lastly, Item 15 evaluated the clarity of the daily information provided in the medical report, finding that 97.6% in the intervened group considered it clear, compared to 53.1% in the non-intervened group (OR 0.03, 95% CI 0.0-0.2, p = 0.0001).  Conclusion:  the implementation of a standardized methodology for delivering medical reports to families improves satisfaction and perception of the quality of medical care for relatives of patients admitted to the ICU.]]></p></abstract>
<abstract abstract-type="short" xml:lang="pt"><p><![CDATA[Resumo:  Introdução:  a entrega de relatórios médicos aos familiares de pacientes hospitalizados na Unidade de Terapia Intensiva (UTI) é crucial para estabelecer uma adequada relação médico-paciente-familiar, tomada de decisões informada e saúde mental dos familiares. Neste estudo, foi implementado um método padronizado de entrega de relatórios para aprimorar a qualidade da informação.  Objetivo:  determinar a utilidade nos níveis de satisfação e na qualidade do cuidado de uma metodologia padronizada para a entrega de relatórios médicos aos familiares de pacientes hospitalizados na UTI.  Resultados:  descobriu-se que, dos 90 familiares estudados, 27 deles (30%) tinham dúvidas com o relatório médico habitual, em comparação com apenas 1 (2.4%) com o uso de um método padronizado (OR 0.02, IC 95% 0-0.16, p = 0.0001). O item 12 avaliou a relação com a equipe médica, relatando uma diferença significativa em ambos os grupos; 90.2% no grupo de intervenção conheciam os nomes de seus médicos, em comparação com 55.1% no grupo não intervencionado (OR 7.4, IC 95% de 2.2 a 32.8; p = 0.0003). O item 13 avaliou se foram adequadamente informados sobre a situação clínica de seu familiar, encontrando que 97.6% no grupo intervencionado relataram estar satisfeitos, em comparação com 67.3% no grupo não intervencionado (OR 18.9, IC 95% 2.7 a 829.7; p = 0.0002). O item 14 avaliou se entenderam adequadamente as informações fornecidas no momento da internação de seu familiar na UTI, referindo uma compreensão adequada em 95.2% do grupo intervencionado em comparação com 67.3% do grupo não intervencionado (OR 9.2, IC 95% 1.9 a 88.9; p = 0.001). Por último, o item 15 avaliou a clareza das informações diárias fornecidas no relatório médico, encontrando que 97.6% no grupo intervencionado a consideraram clara, em comparação com 53.1% no grupo não intervencionado (OR 0.03, IC 95% 0.0-0.2, p = 0.0001).  Conclusão:  a implementação de uma metodologia padronizada para a entrega de relatórios médicos aos familiares melhora a satisfação e a percepção da qualidade do atendimento médico para os parentes de pacientes internados na UTI.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[satisfacción]]></kwd>
<kwd lng="es"><![CDATA[informe médico]]></kwd>
<kwd lng="es"><![CDATA[Unidad de Cuidados Intensivos]]></kwd>
<kwd lng="es"><![CDATA[metodología estandarizada]]></kwd>
<kwd lng="en"><![CDATA[satisfaction]]></kwd>
<kwd lng="en"><![CDATA[medical report]]></kwd>
<kwd lng="en"><![CDATA[Intensive Care Unit]]></kwd>
<kwd lng="en"><![CDATA[standardized methodology]]></kwd>
<kwd lng="pt"><![CDATA[satisfação]]></kwd>
<kwd lng="pt"><![CDATA[relatório médico]]></kwd>
<kwd lng="pt"><![CDATA[Unidade de Terapia Intensiva]]></kwd>
<kwd lng="pt"><![CDATA[metodologia padronizada]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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<surname><![CDATA[Cubedo]]></surname>
<given-names><![CDATA[BM]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Estrategias de información en una Unidad de Cuidados Intensivos polivalente. Med]]></article-title>
<source><![CDATA[Intensiva]]></source>
<year>2008</year>
<volume>32</volume>
<numero>5</numero>
<issue>5</issue>
<page-range>216-21</page-range></nlm-citation>
</ref>
</ref-list>
</back>
</article>
