<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2448-7678</journal-id>
<journal-title><![CDATA[Investigación administrativa]]></journal-title>
<abbrev-journal-title><![CDATA[Investig. adm.]]></abbrev-journal-title>
<issn>2448-7678</issn>
<publisher>
<publisher-name><![CDATA[Instituto Politécnico Nacional, Escuela Superior de Comercio y Administración]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2448-76782010000100007</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Variables del clima organizacional que preceden a la aparición del fenómeno mobbing, en una organización mexicana]]></article-title>
<article-title xml:lang="en"><![CDATA[Variables of the organizational climate that precede the appearance of the mobbing phenomenon, in a Mexican organization]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Valadez Ochoa]]></surname>
<given-names><![CDATA[Luis Augusto]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Trujillo Flores]]></surname>
<given-names><![CDATA[Mara Maricela]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Torres Rivera]]></surname>
<given-names><![CDATA[Alma Delia]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,huicho64@hotmail.com  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Mexico</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Instituto Politécnico Nacional Escuela Superior de Comercio y Administración ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Mexico</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,atorresri@ipn.mx  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Mexico</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>06</month>
<year>2010</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>06</month>
<year>2010</year>
</pub-date>
<volume>39</volume>
<numero>105</numero>
<fpage>7</fpage>
<lpage>21</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_arttext&amp;pid=S2448-76782010000100007&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_abstract&amp;pid=S2448-76782010000100007&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_pdf&amp;pid=S2448-76782010000100007&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN Un factor predominante en las organizaciones es el clima organizacional integrado por las variables del entorno organizacional y los procesos organizacionales en función de las perspectivas de los individuos, por tal motivo su estudio coadyuva a conocer las deficiencias estructurales y de procesos que podrían ayudar a alentar fenómenos como el Mobbing. Este estudio realiza una revisión teórica de conceptos como son las relaciones de grupo, el desempeño, el liderazgo y la motivación, los cuales son parte importante del clima organizacional y que los expertos catalogan como factores donde un mal manejo de los mismos permitiría ejercer acciones de Mobbing en las organizaciones laborales. La realización de un diagnóstico en una empresa mexicana permitió seleccionar las variables de riesgo que podrían propiciar el fenómeno. La selección de variables se utilizó en la elaboración de un instrumento para cuantificar el Mobbing. De esta forma, el objetivo que direcciona la investigación fue: Identificar los factores organizacionales que preceden al surgimiento del Mobbing, en función de la hipótesis: Si el clima organizacional no es óptimo se incurre en riesgo de la aparición del fenómeno Mobbing. A fin de dar cumplimiento a lo antes establecido, se presenta el procedimiento que se siguió para diseñar el instrumento y su validación, así como el levantamiento de datos y su manejo estadístico. Los resultados observados en el instrumento muestran las deficiencias de los factores organizacionales revisados que hacen posible ejecutar el acoso laboral.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT A predominant factor in organizations is the organizational climate variables comprising the organizational environment and organizational processes based on the perspectives of individuals, for this reason their study helps to know the structural deficiencies and processes that could help bolster phenomena as mobbing. This study provides a theoretical review of concepts such as: group relations, performance, leadership and motivation, which are an important part of the organizational climate and that the experts categorized as factors where poor management of such actions would exercise Mobbing in work organizations. Achieving a diagnosis in a Mexican company allows the selection of risk variables that could lead to the phenomenon. The selection of variables was used in the development of an instrument to quantify the Mobbing. Thus the objective that directs the research was to identify the organizational factors that precede the emergence of Mobbing, according to the hypothesis "If the organizational climate is not optimal risk incurring the appearance of the phenomenon of Mobbing." In order to comply with the previously established is the procedure followed for the design of an instrument and its validation, collection of data and statistical management. The results observed in the instrument, shows the shortcomings of the revised organizational factors that make it possible to run the Mobbing.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Mobbing]]></kwd>
<kwd lng="es"><![CDATA[clima organizacional]]></kwd>
<kwd lng="es"><![CDATA[deterioro biopsicosocial]]></kwd>
<kwd lng="es"><![CDATA[D23 comportamiento organizativo]]></kwd>
<kwd lng="es"><![CDATA[costes de transacción]]></kwd>
<kwd lng="es"><![CDATA[derechos de propiedad]]></kwd>
<kwd lng="en"><![CDATA[Mobbing]]></kwd>
<kwd lng="en"><![CDATA[Organizational Climate]]></kwd>
<kwd lng="en"><![CDATA[Deterioration Biopsychosocial]]></kwd>
</kwd-group>
</article-meta>
</front><back>
<ref-list>
<ref id="B1">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Adams]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Crawford]]></surname>
<given-names><![CDATA[N]]></given-names>
</name>
</person-group>
<source><![CDATA[Bullying at work]]></source>
<year>1992</year>
<publisher-loc><![CDATA[London ]]></publisher-loc>
<publisher-name><![CDATA[Virago Press]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B2">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Adams]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<source><![CDATA[El factor humano en las relaciones laborales. Manual de dirección y gestión]]></source>
<year>1992</year>
<publisher-loc><![CDATA[Madrid ]]></publisher-loc>
<publisher-name><![CDATA[Pirámide]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B3">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Barón Duque]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<source><![CDATA[El Mobbing y el poder]]></source>
<year>2003</year>
<publisher-loc><![CDATA[España ]]></publisher-loc>
<publisher-name><![CDATA[Universidad de Sevilla]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B4">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Brodsky]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
</person-group>
<source><![CDATA[The harassed worker]]></source>
<year>1976</year>
<publisher-loc><![CDATA[Toronto ]]></publisher-loc>
<publisher-name><![CDATA[Lexington Books, Health and Company]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B5">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Brown]]></surname>
<given-names><![CDATA[W.]]></given-names>
</name>
<name>
<surname><![CDATA[Moberg]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<source><![CDATA[Organizaciones: estructura y proceso]]></source>
<year>2008</year>
<publisher-name><![CDATA[Ediciones Centrum]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B6">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Brunet]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
</person-group>
<source><![CDATA[El clima de trabajo en las organizaciones. Definición, diagnóstico y consecuencias]]></source>
<year>2007</year>
<page-range>33-7</page-range><publisher-loc><![CDATA[México ]]></publisher-loc>
<publisher-name><![CDATA[Trillas]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B7">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Cannon]]></surname>
<given-names><![CDATA[W.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Stress and strains of homeostasis]]></article-title>
<source><![CDATA[The American Journal of the Medical Sciences]]></source>
<year>1935</year>
<volume>189</volume>
<page-range>14</page-range></nlm-citation>
</ref>
<ref id="B8">
<nlm-citation citation-type="">
<collab>Consulta Mitofsky</collab>
<source><![CDATA[Estudio estadístico sobre el crecimiento poblacional]]></source>
<year>2008</year>
<publisher-loc><![CDATA[México ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B9">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Crozier]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Fridberg]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[L'acteur et le système]]></article-title>
<person-group person-group-type="editor">
<name>
<surname><![CDATA[Brunet]]></surname>
<given-names><![CDATA[Luc]]></given-names>
</name>
</person-group>
<source><![CDATA[El clima de trabajo en las organizaciones. Definición, diagnóstico y consecuencias]]></source>
<year>1977</year>
<page-range>11</page-range><publisher-loc><![CDATA[México ]]></publisher-loc>
<publisher-name><![CDATA[Trillas]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B10">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Edreira]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Fenomenología del acoso moral]]></article-title>
<source><![CDATA[Anales del seminario de Metafísica. LOGOS]]></source>
<year>2003</year>
<volume>36</volume>
<page-range>131-51</page-range></nlm-citation>
</ref>
<ref id="B11">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Mobbing, violencia en la oficina]]></article-title>
<source><![CDATA[El Universal]]></source>
<year>2009</year>
</nlm-citation>
</ref>
<ref id="B12">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Fernández]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Hurley]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Parent-Thirion]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Vermelen]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
</person-group>
<source><![CDATA[Cuarta encuesta europea sobre condiciones de trabajo 2005]]></source>
<year>2007</year>
</nlm-citation>
</ref>
<ref id="B13">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Fondevila]]></surname>
</name>
</person-group>
<source><![CDATA[El hostigamiento laboral como forma de discriminación: un estudio cualitativo de percepción]]></source>
<year>2008</year>
</nlm-citation>
</ref>
<ref id="B14">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[González de Rivera]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<source><![CDATA[Las claves del Mobbing]]></source>
<year>2005</year>
<page-range>42-50</page-range><publisher-loc><![CDATA[España ]]></publisher-loc>
<publisher-name><![CDATA[EOS]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B15">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hall]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
</person-group>
<source><![CDATA[Cultura Corporativa Y Productividad Organizacional]]></source>
<year>2009</year>
<publisher-name><![CDATA[Ediciones Prentice-Hall Hispanoamérica]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B16">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Heinemmann]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
</person-group>
<source><![CDATA[Mobbing-group violence by children and adults]]></source>
<year>1972</year>
<publisher-loc><![CDATA[Stockholm ]]></publisher-loc>
<publisher-name><![CDATA[Natur och Kultur]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B17">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hirigoyen]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<source><![CDATA[El acoso moral. El maltrato psicológico en la vida cotidiana]]></source>
<year>1999</year>
<publisher-loc><![CDATA[Barcelona ]]></publisher-loc>
<publisher-name><![CDATA[Paidós]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B18">
<nlm-citation citation-type="">
<collab>INEGI</collab>
<source><![CDATA[Anuario estadístico del Instituto Nacional de Estadística y Geografía. México 2008]]></source>
<year>2009</year>
<page-range>567</page-range></nlm-citation>
</ref>
<ref id="B19">
<nlm-citation citation-type="">
<source><![CDATA[Anuario estadístico del Instituto Nacional de Estadística y Geografía. México 2008]]></source>
<year>2009</year>
<page-range>778</page-range></nlm-citation>
</ref>
<ref id="B20">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Juárez-García]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<source><![CDATA[Mobbing un riesgo psicosocial latente en el trabajo de enfermería]]></source>
<year>2005</year>
</nlm-citation>
</ref>
<ref id="B21">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Leymann]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Mobbing at Swedish work place. A study of 2428 individuals: frequencies]]></article-title>
<source><![CDATA[European Journal of Work Organizational Psychology]]></source>
<year>1990</year>
<volume>3</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>345-60</page-range></nlm-citation>
</ref>
<ref id="B22">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Leymann]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
</person-group>
<source><![CDATA[La persécution au travail]]></source>
<year>1996</year>
<publisher-loc><![CDATA[Paris ]]></publisher-loc>
<publisher-name><![CDATA[Seul]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B23">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Leymann]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
</person-group>
<source><![CDATA[The mobbing encyclopedia. Bullying. The definition of mobbing at workplaces]]></source>
<year>1997</year>
<publisher-loc><![CDATA[Madrid ]]></publisher-loc>
<publisher-name><![CDATA[Pirámide]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B24">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Leymann]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
<name>
<surname><![CDATA[Gustavsson]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
</person-group>
<source><![CDATA[Psychological violence at workplaces. Two explorative studies]]></source>
<year>1984</year>
<publisher-loc><![CDATA[Stockholm ]]></publisher-loc>
<publisher-name><![CDATA[Arbetarskyddsstyrelsen]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B25">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Leymann]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
<name>
<surname><![CDATA[Tallgren]]></surname>
<given-names><![CDATA[U.]]></given-names>
</name>
</person-group>
<source><![CDATA[Investigation into the frequency of adult mobbing in a Swedish steel company using the LIPT questionnaire]]></source>
<year>1987</year>
<publisher-loc><![CDATA[Stockholm ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B26">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lorenz]]></surname>
<given-names><![CDATA[K.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[On aggression. En F. Mansilla Izquierdo, Manual de riesgos psicosociales en el trabajo: teoría y práctica]]></article-title>
<source><![CDATA[Psicología Online]]></source>
<year>1966</year>
</nlm-citation>
</ref>
<ref id="B27">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Mackinnon]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
</person-group>
<source><![CDATA[Sexual harassment of working women: A case of sex discrimination]]></source>
<year>1978</year>
<publisher-loc><![CDATA[New Haven, Connecticut ]]></publisher-loc>
<publisher-name><![CDATA[Yale Univ. Press]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B28">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Maslach]]></surname>
<given-names><![CDATA[C]]></given-names>
</name>
<name>
<surname><![CDATA[Jackson]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
</person-group>
<source><![CDATA[Malsach Burnout Inventory]]></source>
<year>1981</year>
<publisher-loc><![CDATA[Palo Alto, CA ]]></publisher-loc>
<publisher-name><![CDATA[Consulting Psychologist Press]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B29">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Moran Astorga]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[La tutela frente a la violencia moral en los lugares de trabajo. Entre prevención e indemnización]]></article-title>
<source><![CDATA[A social]]></source>
<year>2002</year>
<volume>18</volume>
</nlm-citation>
</ref>
<ref id="B30">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Peña Saint Martin]]></surname>
<given-names><![CDATA[F.]]></given-names>
</name>
</person-group>
<source><![CDATA[Cuando el trabajo nos castiga: debates sobre Mobbing en México]]></source>
<year>2007</year>
<publisher-loc><![CDATA[México ]]></publisher-loc>
<publisher-name><![CDATA[Ediciones y Gráficos EON]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B31">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Piñuel y Zavala]]></surname>
<given-names><![CDATA[I.]]></given-names>
</name>
</person-group>
<source><![CDATA[Mobbing. Como sobrevivir al acoso psicológico en el trabajo]]></source>
<year>2001</year>
<publisher-loc><![CDATA[España ]]></publisher-loc>
<publisher-name><![CDATA[Sal Terrae]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B32">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Rosas]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Mobbing factor de riesgo y de seguridad, estudio comparativo con síndrome burnout en profesionales de salud del hospital general de Pachuca, Hidalgo, México]]></article-title>
<source><![CDATA[Revista Científica Electrónica de Psicología]]></source>
<year>2008</year>
<numero>6</numero>
<issue>6</issue>
<publisher-name><![CDATA[ICSa-UAEH]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B33">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Sánchez]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<source><![CDATA[Mobbing, violencia en la oficina]]></source>
<year>2009</year>
</nlm-citation>
</ref>
<ref id="B34">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Selye]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[A syndrome produced by diverse noxious agents]]></article-title>
<source><![CDATA[Nature]]></source>
<year>1936</year>
<volume>138</volume>
<page-range>32</page-range></nlm-citation>
</ref>
<ref id="B35">
<nlm-citation citation-type="book">
<collab>World Health Organization</collab>
<source><![CDATA[Index of pharmacopoeias]]></source>
<year>2008</year>
<publisher-loc><![CDATA[Organization Switzerland ]]></publisher-loc>
<publisher-name><![CDATA[Mondiale de la Sante]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B36">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Zapf]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Knorz]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Kulla]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[On the relationship between Mobbing factors, and job content, social work environment, and health Outcomes]]></article-title>
<source><![CDATA[European Journal of Work and Organizational Psychology]]></source>
<year>1996</year>
<volume>5</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>215-37</page-range></nlm-citation>
</ref>
</ref-list>
</back>
</article>
