<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2448-7678</journal-id>
<journal-title><![CDATA[Investigación administrativa]]></journal-title>
<abbrev-journal-title><![CDATA[Investig. adm.]]></abbrev-journal-title>
<issn>2448-7678</issn>
<publisher>
<publisher-name><![CDATA[Instituto Politécnico Nacional, Escuela Superior de Comercio y Administración]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2448-76782006000200007</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[La incidencia de la calidad y la productividad en la competitividad de las organizaciones: investigación empírica en dos empresas automotrices en México]]></article-title>
<article-title xml:lang="en"><![CDATA[The incidence of quality and productivity in the competitiveness of organizations: empirical research in two automotive companies in Mexico]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Vicencio Miranda]]></surname>
<given-names><![CDATA[Arturo]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Oliva López]]></surname>
<given-names><![CDATA[Eduardo]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Iberoamericana Departamento de ingeniería industrial ]]></institution>
<addr-line><![CDATA[Ciudad de México ]]></addr-line>
<country>Mexico</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Instituto Politécnico Nacional Escuela Superior de Comercio y Administración ]]></institution>
<addr-line><![CDATA[Ciudad de México ]]></addr-line>
<country>Mexico</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2006</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2006</year>
</pub-date>
<volume>35</volume>
<numero>98</numero>
<fpage>7</fpage>
<lpage>15</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_arttext&amp;pid=S2448-76782006000200007&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_abstract&amp;pid=S2448-76782006000200007&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_pdf&amp;pid=S2448-76782006000200007&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen Esta investigación esta orientada a evaluar como diferentes acciones tomadas respecto a la calidad y a la productividad pueden definir el nivel de competitividad de una organización, este estudio fue hecho en dos firmas automotrices en México, las cuales han sido lideres del mercado domestico y han mostrado un incremento en las exportaciones durante la ultima década. Métodos cualitativos y cuantitativos han sido usados durante el periodo de investigación, incluyendo el Modelo Nacional de Calidad Total 2004, El Modelo de la Pirámide de Competitividad y estudios de caso. La Evidencia muestra que la calidad y la productividad son directamente proporcionales y mejoras en ambas variables resultan en un alto nivel de competitividad.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract This investigation is oriented to evaluate how different actions taken in quality and productivity can define the competitiveness level of one organization, this study was run in two automotive firms in Mexico, which had been leading the domestic market and showing an increment in exports during last decade. Quantitative and qualitative methods were used during the research stage including The 2004 National Total Quality Model, The Pyramid Competitiveness Model and case studies. Evidence shows that quality and productivity are directly proportional, and improvements in both variables results in a high competitiveness level.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Competitividad]]></kwd>
<kwd lng="es"><![CDATA[Calidad]]></kwd>
<kwd lng="es"><![CDATA[Productividad]]></kwd>
<kwd lng="en"><![CDATA[Competitiveness]]></kwd>
<kwd lng="en"><![CDATA[Quality]]></kwd>
<kwd lng="en"><![CDATA[Productivity]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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