<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2448-5705</journal-id>
<journal-title><![CDATA[Inter disciplina]]></journal-title>
<abbrev-journal-title><![CDATA[Inter disciplina]]></abbrev-journal-title>
<issn>2448-5705</issn>
<publisher>
<publisher-name><![CDATA[Universidad Nacional Autónoma de México, Centro de Investigaciones Interdisciplinarias en Ciencias y Humanidades]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2448-57052022000100217</article-id>
<article-id pub-id-type="doi">10.22201/ceiich.24485705e.2021.25.80975</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[El Sistema de Gestión de Calidad y su relación con la innovación]]></article-title>
<article-title xml:lang="en"><![CDATA[The Quality Management System and its relationship with innovation]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Reyes Chacón]]></surname>
<given-names><![CDATA[David A.]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Cadena López]]></surname>
<given-names><![CDATA[Aydé]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Rivera González]]></surname>
<given-names><![CDATA[Gibrán]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Instituto Politécnico Nacional Unidad Profesional Interdisciplinaria de Ingeniería y Ciencias Sociales y Administrativas ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Mexico</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Instituto Politécnico Nacional Unidad Profesional Interdisciplinaria de Ingeniería y Ciencias Sociales y Administrativas ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Mexico</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Instituto Politécnico Nacional Unidad Profesional Interdisciplinaria de Ingeniería y Ciencias Sociales y Administrativas ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Mexico</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>04</month>
<year>2022</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>04</month>
<year>2022</year>
</pub-date>
<volume>10</volume>
<numero>26</numero>
<fpage>217</fpage>
<lpage>240</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_arttext&amp;pid=S2448-57052022000100217&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_abstract&amp;pid=S2448-57052022000100217&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_pdf&amp;pid=S2448-57052022000100217&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen Para algunos autores, el Sistema de Gestión de Calidad (SGC) promueve la creatividad, adaptación, nuevos procesos o productos y el descubrimiento de nuevos mercados o clientes. Aunque, también hay quienes aseguran que el SGC solo genera pequeñas mejoras, satisface necesidades momentáneas o incrementa la burocracia. Dicha discusión se ha intensificado ante la relevancia cobrada por las certificaciones basadas en la Norma ISO 9001, documento donde se establecen las cláusulas que definen qué es un SGC. Con base en ello, el objetivo del trabajo es hacer una revisión de literatura para identificar los indicadores establecidos en las cláusulas de dicha norma y analizar los argumentos que los expertos ofrecen sobre ellos. Para la obtención de la literatura se utilizó la técnica snowball y, posteriormente, se realizó una revisión documental cualitativa. Los hallazgos consisten en la identificación de ciertos elementos y una serie de argumentos que permiten pensar en una relación potencial entre el SGC y la innovación. Aquello implica considerar una nueva agenda de investigación que profundice el estudio de los elementos encontrados, y que permita comprobar con investigaciones empíricas las relaciones propuestas en este trabajo.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract For some authors, the Quality Management System (QMS) promotes creativity, adaptation, new processes or products and the discovery of new markets or customers. However, there are also those who claim that the QMS only generates small improvements, satisfies momentary needs or increases bureaucracy. This discussion has been intensified by the relevance of certifications based on ISO 9001, a document that establishes the clauses that define what a QMS is. Based on this, the objective of the work is to make a literature review to identify the indicators set out in the clauses of that standard and to analyze the arguments that the experts offer on them. The snowball technique was used to obtain the literature and, subsequently, a qualitative documentary review was carried out. The findings consist of the identification of certain indicators and a series of arguments that suggest a potential relationship between the QMS and innovation. This implies considering a new research agenda that deepens the study of the elements found, and that allows empirical research to verify the relationships proposed in this work.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Sistema de Gestión de Calidad]]></kwd>
<kwd lng="es"><![CDATA[Norma ISO 9001]]></kwd>
<kwd lng="es"><![CDATA[innovación]]></kwd>
<kwd lng="es"><![CDATA[revisión documental]]></kwd>
<kwd lng="es"><![CDATA[administración]]></kwd>
<kwd lng="en"><![CDATA[Quality Management System]]></kwd>
<kwd lng="en"><![CDATA[ISO 9001 Standard]]></kwd>
<kwd lng="en"><![CDATA[innovation]]></kwd>
<kwd lng="en"><![CDATA[documentary review]]></kwd>
<kwd lng="en"><![CDATA[administration]]></kwd>
</kwd-group>
</article-meta>
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