<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2007-7459</journal-id>
<journal-title><![CDATA[Horizonte sanitario]]></journal-title>
<abbrev-journal-title><![CDATA[Horiz. sanitario]]></abbrev-journal-title>
<issn>2007-7459</issn>
<publisher>
<publisher-name><![CDATA[Universidad Juárez Autónoma de Tabasco, División Académica de Ciencias de la Salud]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2007-74592022000200194</article-id>
<article-id pub-id-type="doi">10.19136/hs.a21n2.4241</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Uso del Expediente Clínico Electrónico en Morelos México: Percepción de los proveedores de salud]]></article-title>
<article-title xml:lang="en"><![CDATA[Use of electronic medical records in Morelos, Mexico: Perception of health service providers.]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Parada-Toro]]></surname>
<given-names><![CDATA[Irene]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Rosas-Castán]]></surname>
<given-names><![CDATA[Irma Lilia]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Rico-Alba]]></surname>
<given-names><![CDATA[Israel]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Instituto Nacional de Salud Pública Centro de Investigaciones en Sistema de Salud ]]></institution>
<addr-line><![CDATA[Ciudad de México ]]></addr-line>
<country>Mexico</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Secretaría de Salud Hospital General de Cuautla Departamento de Archivo Clínico]]></institution>
<addr-line><![CDATA[ Morelos]]></addr-line>
<country>México</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Universidad Nacional Autónoma de México Facultad de Contaduría y Administración ]]></institution>
<addr-line><![CDATA[Ciudad de México ]]></addr-line>
<country>Mexico</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>08</month>
<year>2022</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>08</month>
<year>2022</year>
</pub-date>
<volume>21</volume>
<numero>2</numero>
<fpage>194</fpage>
<lpage>203</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_arttext&amp;pid=S2007-74592022000200194&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_abstract&amp;pid=S2007-74592022000200194&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_pdf&amp;pid=S2007-74592022000200194&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen:  Objetivo: Evaluar los factores relacionados con el uso del Expediente Clínico Electrónico (ECE) desde la percepción de los usuarios médicos y enfermeras de los servicios de salud de un hospital de 2do nivel en Morelos, México.  Material y métodos: Se realizó el análisis cualitativo de 22 entrevistas semiestructuradas a personal médico, enfermeras, directivo y administrativo de un hospital de 2do nivel en Morelos, México, tomando como referencia de análisis las dimensiones de normatividad, operatividad y capacitación en la implementación del ECE.  Resultados: Se identificó un número insuficiente de computadoras y personal capacitado para operar el ECE. Cuando se logra operar el expediente éste es lento o presenta fallas sistemáticas frecuentes debido a las redes de navegación dependen del navegador central que brinda soporte estatal a la plataforma del ECE sin una resolución pronta cuando hay fallas, las unidades hospitalarias trabajan 24 horas y a nivel central las operaciones del ECE tienen horarios de lunes a viernes de 8 horas. Esto incrementa la resistencia a adoptar el expediente como herramienta de trabajo. La organización colabora a la resistencia al no proporcionar un soporte técnico suficiente y permanente para afrontar las fallas de operatividad del ECE. Los usuarios consideran que el expediente es seguro y confiable, lo cual incrementaría la posibilidad de uso del ECE.  Conclusiones: La falta de recursos e ineficiencias en la operación del ECE colaboran a una baja y lenta adopción del expediente; así como la resistencia a utilizarlo. La organización colabora a aumentar la resistencia si la capacitación no es eficiente. Falta le da soporte continuo y suficiente en la infraestructura técnica y recurso humano. A pesar la limitada e ineficiente adopción del ECE se identificaron áreas y personal donde se presenta una mayor utilización (hospitalización y personal médico). Éstas podrían ser las experiencias de aprendizaje positivo que pueden utilizarse para instruir a toda la organización]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract:  Objective: To evaluate the factors related to the use of the Electronic Medical Record (ECE) from the perception of medical users of health services Morelos, Mexico.  Material and methods: The qualitative analysis of 22 semi-structured interviews with medical personnel, nurses, managers and administrators of a 2nd level hospital in Morelos, Mexico was carried out, taking as a reference for analysis the dimensions of regulations, operability and training in the implementation of the ECE.  Results: An insufficient number of computers and trained personnel were identified to operate the ECE. When it is possible to operate the file, it is slow or presents frequent systematic failures due to the navigation networks, they depend on the central browser that provides state support to the ECE platform without a prompt resolution when there are failures, the hospital units work 24 hours and centrally. ECE operations have 8-hour hours from Monday to Friday. This increases resistance to adopting the file as a working tool. The organization contributes to the resistance by not providing sufficient and permanent technical support to face the operational failures of the ECE. Users consider that the file is safe and reliable, which would increase the possibility of using the ECE.  Conclusions: The lack of resources and inefficiencies in the operation of the ECE contribute to a low and slow adoption of the file; as well as the resistance to use it. The organization helps increase resistance if training is not efficient. Lack gives you continuous and sufficient support in the technical infrastructure and human resources. Despite the limited and inefficient adoption of ECE, areas and personnel were identified where there is greater use (hospitalization and medical personnel). These could be positive learning experiences that can be used to educate the entire organization]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Expediente Clínico Electrónico]]></kwd>
<kwd lng="es"><![CDATA[Utilización]]></kwd>
<kwd lng="en"><![CDATA[Electronic Medical Record]]></kwd>
<kwd lng="en"><![CDATA[Utilization]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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