<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2007-3607</journal-id>
<journal-title><![CDATA[PAAKAT: revista de tecnología y sociedad]]></journal-title>
<abbrev-journal-title><![CDATA[PAAKAT: rev. tecnol. soc.]]></abbrev-journal-title>
<issn>2007-3607</issn>
<publisher>
<publisher-name><![CDATA[Universidad de Guadalajara, Sistema de Universidad Virtual]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2007-36072022000100003</article-id>
<article-id pub-id-type="doi">10.32870/pk.a12n22.705</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Impulsores de la intención de recompra en línea: una revisión de literatura]]></article-title>
<article-title xml:lang="en"><![CDATA[Drivers of the online repurchase intention: a literature review]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Guevara Rodríguez]]></surname>
<given-names><![CDATA[Mónica Vicenta]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Jiménez Almaguer]]></surname>
<given-names><![CDATA[Karla Paola]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Autónoma de Tamaulipas  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Mexico</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidad Autónoma de Tamaulipas Facultad de Comercio y Administración de Tampico ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Mexico</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>00</month>
<year>2022</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>00</month>
<year>2022</year>
</pub-date>
<volume>12</volume>
<numero>22</numero>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_arttext&amp;pid=S2007-36072022000100003&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_abstract&amp;pid=S2007-36072022000100003&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_pdf&amp;pid=S2007-36072022000100003&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen Las compras en línea se han convertido en parte de la vida cotidiana. A pesar de que estas van en aumento, los estudios que analizan el tema de la recompra por internet son escasos. Este trabajo de investigación tiene el propósito de profundizar en los principales impulsores de la intención de recompra en línea. Como parte del proyecto se revisaron 40 artículos científicos y se identificaron sus principales hallazgos. Utilizando el software ATLAS.ti, se relacionaron las variables relevantes para que un consumidor desarrolle un comportamiento de intención de recompra en línea: la relación existente entre el compromiso del cliente y la lealtad de marca; el eWOM (electronic world of mouth, por sus siglas en inglés), que permite a los consumidores dar opiniones que repercuten sobre sus comportamientos hacia una marca; y el modelo e-servicescape, cuya eficacia para predecir y explicar las intenciones del consumidor en línea ha sido demostrada en diversos estudios. En los resultados obtenidos se muestran las implicaciones relevantes que conllevan promover la intención de recompra.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract Online shopping has become part of everyday life. Despite the fact that these are on the rise, studies that analyze the online repurchase are scarce. Therefore, this research paper is intended to analyze the main drivers of online repurchase intention. As part of the project, 40 scientific articles were reviewed and their main findings were identified. Using ATLAS.ti software, the relevant variables for a consumer to develop an online repurchase intention behavior were related: the relationship between customer commitment and brand loyalty; the eWOM (electronic world of mouth), which allows consumers to give opinions that have an impact on their behavior towards a brand; and the e-servicescape model, whose effectiveness in predicting and explaining online consumer intentions has been demonstrated in several studies. The results obtained show the relevant implications of promoting repurchase intention.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Compromiso del cliente]]></kwd>
<kwd lng="es"><![CDATA[lealtad de marca]]></kwd>
<kwd lng="es"><![CDATA[eWOM]]></kwd>
<kwd lng="es"><![CDATA[e-servicescape]]></kwd>
<kwd lng="en"><![CDATA[Customer engagement]]></kwd>
<kwd lng="en"><![CDATA[brand loyalty]]></kwd>
<kwd lng="en"><![CDATA[eWOM]]></kwd>
<kwd lng="en"><![CDATA[e-servicescape]]></kwd>
</kwd-group>
</article-meta>
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