2007-0705 2007-0705 S2007-07052019000200020 10.21640/ns.v11i23.1987 Mexico Mexico 00 00 2019 00 00 2019 11 23

2016 5 1 1 1-5 2009 50-8 AWS 2019 2019 2018 8 5 5 4023-32 2016 2014 289-336 2007 1977 12 1 1 43-7 Cisco CloudWatch Report 2013 2010 Slovenia 2004 CMMI 2013 2014 11 2 2 257-76 2005 2017 2005 2013 64 3 3 835-48 2008 2013 Bankok 2009 68-73 2014 6a. ed. 2005 ITIL 2013 2010 25-9 2005 2013 116-21 2009 3-10 National Institute of Standards and Technology 2013 2018 2014 2014 8 2 2 95-110 2015 4 1 1 26-42 2019 Techtrends 2018 10 1974 39 31-6