<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1870-3925</journal-id>
<journal-title><![CDATA[Región y sociedad]]></journal-title>
<abbrev-journal-title><![CDATA[Región y sociedad]]></abbrev-journal-title>
<issn>1870-3925</issn>
<publisher>
<publisher-name><![CDATA[El Colegio de Sonora]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1870-39252017000300231</article-id>
<article-id pub-id-type="doi">10.22198/rys.2017.70.a344</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Los tipos de corrupción y la satisfacción con los servicios públicos. Evidencia del caso mexicano]]></article-title>
<article-title xml:lang="en"><![CDATA[Types of corruption and satisfaction with public services. Mexican case evidence]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Córdova Guzmán]]></surname>
<given-names><![CDATA[Jassel]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Ponce]]></surname>
<given-names><![CDATA[Aldo F.]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales  ]]></institution>
<addr-line><![CDATA[Ciudad de México ]]></addr-line>
<country>México</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Centro de Investigación y Docencia Económicas División de Estudios Políticos ]]></institution>
<addr-line><![CDATA[Aguascalientes Aguascalientes]]></addr-line>
<country>Mexico</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2017</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2017</year>
</pub-date>
<volume>29</volume>
<numero>70</numero>
<fpage>231</fpage>
<lpage>262</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_arttext&amp;pid=S1870-39252017000300231&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_abstract&amp;pid=S1870-39252017000300231&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_pdf&amp;pid=S1870-39252017000300231&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen: En este artículo se analizan los efectos de cómo se percibe la corrupción sobre la satisfacción con los servicios públicos que brindan los gobiernos mexicanos locales, como protección policial, alumbrado público, agua potable, cuidado de parques y jardines y recolección de basura. Para ello se usan modelos ordinales logísticos aplicados a los datos de la Encuesta nacional de calidad e impacto gubernamental de 2013. El análisis demuestra que para evaluar la satisfacción con los servicios, los ciudadanos emplean sus percepciones sobre la corrupción en los gobiernos y sus experiencias con funcionarios o trabajadores públicos. Como este estudio sólo emplea datos de encuesta de 2013, no es posible tener en cuenta la eficiencia dinámica que, por definición, requiere una evaluación del consumo futuro de los bienes y servicios. Se encuentra que los cambios en la percepción de la gran corrupción pueden explicar con más éxito las variaciones en la satisfacción con los servicios públicos que los cambios en la percepción de la pequeña corrupción. Estos resultados muestran los costos no pecuniarios creados por la corrupción, que pueden debilitar la satisfacción con los gobiernos locales, los partidos políticos y hasta con la democracia.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract: This article analyzes the effects of how corruption concerning satisfaction with the public services offered by local Mexican governments, such as police protection, public lighting, drinking water, care of parks and gardens and garbage collection, is perceived. For this purpose, logistic ordinal models applied to data from the 2013 National Government Quality and Impact Survey are used. The analysis shows that in order to evaluate satisfaction with services, citizens use their perceptions of government corruption as well as their experiences with public officials and workers. Since this study only uses data from the 2013 survey, it is not possible to take into account the dynamic efficiency that, by definition, is required to make an evaluation of future consumption of goods and services. It was found that changes in perception of grand corruption can more successfully account for variations in satisfaction with public services than changes in perception of petty corruption. These results show non-pecuniary costs generated by corruption, which can undermine satisfaction with local governments, political parties and even with democracy.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[corrupción]]></kwd>
<kwd lng="es"><![CDATA[opinión pública]]></kwd>
<kwd lng="es"><![CDATA[servicios públicos]]></kwd>
<kwd lng="es"><![CDATA[satisfacción ciudadana]]></kwd>
<kwd lng="es"><![CDATA[México]]></kwd>
<kwd lng="en"><![CDATA[corruption]]></kwd>
<kwd lng="en"><![CDATA[public opinion]]></kwd>
<kwd lng="en"><![CDATA[public services]]></kwd>
<kwd lng="en"><![CDATA[citizen satisfaction]]></kwd>
<kwd lng="en"><![CDATA[Mexico]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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