<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1405-5546</journal-id>
<journal-title><![CDATA[Computación y Sistemas]]></journal-title>
<abbrev-journal-title><![CDATA[Comp. y Sist.]]></abbrev-journal-title>
<issn>1405-5546</issn>
<publisher>
<publisher-name><![CDATA[Instituto Politécnico Nacional, Centro de Investigación en Computación]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1405-55462025000100229</article-id>
<article-id pub-id-type="doi">10.13053/cys-29-1-5501</article-id>
<title-group>
<article-title xml:lang="en"><![CDATA[A Model to Optimize the Allocation of Public Administrative Services]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Jardón]]></surname>
<given-names><![CDATA[Edgar]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Romero]]></surname>
<given-names><![CDATA[Marcelo]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Marcial-Romero]]></surname>
<given-names><![CDATA[José-Raymundo]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Autónoma del Estado de México  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Mexico</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>03</month>
<year>2025</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>03</month>
<year>2025</year>
</pub-date>
<volume>29</volume>
<numero>1</numero>
<fpage>229</fpage>
<lpage>239</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_arttext&amp;pid=S1405-55462025000100229&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_abstract&amp;pid=S1405-55462025000100229&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_pdf&amp;pid=S1405-55462025000100229&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract: This paper presents an advanced multi-objective optimization model that integrates the Non-dominated Sorting Genetic Algorithm II (NSGA-II) with fuzzy logic to enhance the allocation of public administrative services. The model effectively balances key objectives, including minimizing client-to-service distances, reducing waiting times, maximizing service coverage, and optimizing resource utilization, while handling uncertainties and conflicting criteria inherent in real-world applications. The model was applied to various case studies in the Valle de Toluca, demonstrating substantial improvements over traditional methods. Specifically, it achieved a 15% improvement in Pareto front convergence, a 12% increase in service coverage, and a 20% reduction in travel distances for service workers. These results highlight the model&#8217;s ability to provide more efficient, equitable, and practical solutions for public service allocation. By improving the operational efficiency and equity of public service distribution, this model offers a powerful tool for decision-makers in public administration. Portions of this work have been previously published, showcasing the model&#8217;s effectiveness in optimizing service allocation in real-world contexts. The paper concludes by suggesting future research directions, such as dynamic parameter adjustment and the integration of machine learning to further enhance the model&#8217;s capabilities.]]></p></abstract>
<kwd-group>
<kwd lng="en"><![CDATA[NSGA-II]]></kwd>
<kwd lng="en"><![CDATA[fuzzy logic]]></kwd>
<kwd lng="en"><![CDATA[public service allocation]]></kwd>
</kwd-group>
</article-meta>
</front><back>
<ref-list>
<ref id="B1">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Aghaie]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Sustainable urban planning: Stakeholder perspectives on resource allocation challenges]]></article-title>
<source><![CDATA[Journal of Resource Management and Decision Engineering]]></source>
<year>2023</year>
<volume>2</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>30-6</page-range></nlm-citation>
</ref>
<ref id="B2">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Deb]]></surname>
<given-names><![CDATA[K.]]></given-names>
</name>
<name>
<surname><![CDATA[Pratap]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Agarwal]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Meyarivan]]></surname>
<given-names><![CDATA[T.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[A fast and elitist multiobjective genetic algorithm: Nsga-ii]]></article-title>
<source><![CDATA[IEEE transactions on evolutionary computation]]></source>
<year>2002</year>
<volume>6</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>182-97</page-range></nlm-citation>
</ref>
<ref id="B3">
<nlm-citation citation-type="confpro">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Jardón]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Romero]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Marcial-Romero]]></surname>
<given-names><![CDATA[J. R.]]></given-names>
</name>
</person-group>
<source><![CDATA[Multiobjective model for resource allocation optimization: A case study]]></source>
<year>2022</year>
<conf-name><![CDATA[ International Congress of Telematics and Computing]]></conf-name>
<conf-loc> </conf-loc>
<page-range>322-34</page-range></nlm-citation>
</ref>
<ref id="B4">
<nlm-citation citation-type="confpro">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Jardón]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Romero]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Marcial-Romero]]></surname>
<given-names><![CDATA[J.-R.]]></given-names>
</name>
</person-group>
<source><![CDATA[Multiobjective assignment of citizens to ine service modules using nsga-ii: An efficient optimization approach]]></source>
<year>2024</year>
<conf-name><![CDATA[ Mexican Conference on Pattern Recognition]]></conf-name>
<conf-loc> </conf-loc>
<page-range>73-83</page-range></nlm-citation>
</ref>
<ref id="B5">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lebbar]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
<name>
<surname><![CDATA[El Abbassi]]></surname>
<given-names><![CDATA[I.]]></given-names>
</name>
<name>
<surname><![CDATA[El Barkany]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Jabri]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Darcherif]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Solving the multi objective flow shop scheduling problems using an improved nsga-ii]]></article-title>
<source><![CDATA[International Journal of Operations and Quantitative Management]]></source>
<year>2018</year>
<volume>24</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>211-30</page-range></nlm-citation>
</ref>
<ref id="B6">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Rabbani]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Oladzad-Abbasabady]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
<name>
<surname><![CDATA[Akbarian-Saravi]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Ambulance routing in disaster response considering variable patient condition: Nsga-ii and mopso algorithms]]></article-title>
<source><![CDATA[Journal of Industrial &amp; Management Optimization]]></source>
<year>2022</year>
<volume>18</volume>
<numero>2</numero>
<issue>2</issue>
</nlm-citation>
</ref>
<ref id="B7">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Rabiei]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[Arias-Aranda]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Stantchev]]></surname>
<given-names><![CDATA[V.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Introducing a novel multi-objective optimization model for volunteer assignment in the post-disaster phase: Combining fuzzy inference systems with nsga-ii and nrga]]></article-title>
<source><![CDATA[Expert Systems with Applications]]></source>
<year>2023</year>
<volume>226</volume>
<page-range>120142</page-range></nlm-citation>
</ref>
<ref id="B8">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Rahimi Rise]]></surname>
<given-names><![CDATA[Z.]]></given-names>
</name>
<name>
<surname><![CDATA[Ershadi]]></surname>
<given-names><![CDATA[M. M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[An integrated hfmea simulation-based multi-objective optimisation model to improve the performances of hospitals: A case study]]></article-title>
<source><![CDATA[Journal of Simulation]]></source>
<year>2023</year>
<volume>17</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>422-43</page-range></nlm-citation>
</ref>
<ref id="B9">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Sadrani]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<source><![CDATA[Modeling, planning, and optimizing public transport systems with automated, electric, and mixed-sized bus fleets]]></source>
<year>2024</year>
<publisher-name><![CDATA[Technische Universität München]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B10">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Sun]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
<name>
<surname><![CDATA[Tang]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Peng]]></surname>
<given-names><![CDATA[W.]]></given-names>
</name>
<name>
<surname><![CDATA[Wang]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Interval prediction of short-term building electrical load via a novel multi-objective optimized distributed fuzzy model]]></article-title>
<source><![CDATA[Neural Computing and Applications]]></source>
<year>2021</year>
<volume>33</volume>
<numero>22</numero>
<issue>22</issue>
<page-range>15357-71</page-range></nlm-citation>
</ref>
<ref id="B11">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Verma]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Pant]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Snasel]]></surname>
<given-names><![CDATA[V.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[A comprehensive review on nsga-ii for multi-objective combinatorial optimization problems]]></article-title>
<source><![CDATA[IEEE access]]></source>
<year>2021</year>
<volume>9</volume>
<page-range>57757-91</page-range></nlm-citation>
</ref>
<ref id="B12">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Zadeh]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Zadeh, fzzy sets]]></article-title>
<source><![CDATA[Fuzzy sets, fuzzy logic, and fuzzy systems]]></source>
<year>1965</year>
<page-range>19-34</page-range></nlm-citation>
</ref>
</ref-list>
</back>
</article>
