<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>0187-358X</journal-id>
<journal-title><![CDATA[Investigación bibliotecológica]]></journal-title>
<abbrev-journal-title><![CDATA[Investig. bibl]]></abbrev-journal-title>
<issn>0187-358X</issn>
<publisher>
<publisher-name><![CDATA[Universidad Nacional Autónoma de México, Instituto de Investigaciones Bibliotecológicas y de la Información]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S0187-358X2019000400223</article-id>
<article-id pub-id-type="doi">10.22201/iibi.24488321xe.2019.81.57997</article-id>
<title-group>
<article-title xml:lang="pt"><![CDATA[A relação entre o mapeamento de processos e a modelização no contexto da gestão do conhecimento: estudo de caso aplicado em uma biblioteca digital]]></article-title>
<article-title xml:lang="es"><![CDATA[La relación entre el mapeo de procesos y la modelización en el contexto de la gestión del conocimiento: estudio de caso aplicado en una biblioteca digital]]></article-title>
<article-title xml:lang="en"><![CDATA[The relationship between process mapping and conceptual modeling on knowledge management: a case study applied in a digital library]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Hamanaka]]></surname>
<given-names><![CDATA[Raíssa Yuri]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Soares]]></surname>
<given-names><![CDATA[Filipi Miranda]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidade Federal de Minas Gerais  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Brazil</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2019</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2019</year>
</pub-date>
<volume>33</volume>
<numero>81</numero>
<fpage>223</fpage>
<lpage>240</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_arttext&amp;pid=S0187-358X2019000400223&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_abstract&amp;pid=S0187-358X2019000400223&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_pdf&amp;pid=S0187-358X2019000400223&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="pt"><p><![CDATA[Resumo Busca-se demonstrar as relações entre o mapeamento de processos com a modelização conceitual dentro do contexto da Gestão do Conhecimento (GC) e como atividade a ser realizada pelos profissionais da informação. O mapeamento é a primeira atividade de modelagem de processos e antecede a modelagem conceitual, que está inserida no contexto da GC, que visa identificar e compartilhar os conhecimentos tácitos dos indivíduos, de forma a tornar processos mais eficazes e facilitar a tomada de decisões estratégicas. O artigo aborda uma revisão de literatura sobre a GC, a modelização e modelagem conceitual, e as relaciona com o mapeamento de processos. Em seguida, o mapeamento é exemplificado por meio do estudo de caso no sistema de registro de teses e dissertações do Instituto Superior de Contabilidade e Administração do Porto.]]></p></abstract>
<abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen Se intenta demostrar las relaciones entre el mapeo de procesos con la modelización conceptual dentro del contexto de la gestión del conocimiento (GC) y como actividad a ser realizada por los profesionales de la información. El mapeo es la primera actividad del modelado de procesos y precede al modelado conceptual, que está insertado en el contexto de la GC, y cuyo fines identificar y compartir los conocimientos tácitos de los individuos para hacer procesos más eficaces y facilitar la toma de decisiones estratégicas. El artículo aborda una revisión de literatura sobre la GC, la modelización y el modelado conceptual, y los relaciona con el mapeo de procesos. En seguida, el mapeo es ejemplificado por medio del estudio de caso en el Sistema de Registro de Tesis y Disertaciones del Instituto Superior de Contabilidad y Administración de Porto.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract This work aims to demonstrate the relationship between process mapping and conceptual modeling within the context of Knowledge Management (KM) and as an activity to be carried out by information professionals. Mapping is the first activity of process modeling and precedes conceptual modeling that is embedded in the context of KM, which aims to identify and share the tacit knowledge of individuals with the intention of making processes more efficient and facilitate strategic decision making. The article addresses a literature review on KM and conceptual modeling, and relates them to process mapping. Next, the mapping is exemplified by means of a case study in the registration system of theses and dissertations of Porto&#8217;s Accounting and Business School.]]></p></abstract>
<kwd-group>
<kwd lng="pt"><![CDATA[Mapeamento de Processos]]></kwd>
<kwd lng="pt"><![CDATA[Gestão do Conhecimento]]></kwd>
<kwd lng="pt"><![CDATA[Modelização Conceitual]]></kwd>
<kwd lng="pt"><![CDATA[Modelagem Conceitual]]></kwd>
<kwd lng="es"><![CDATA[Mapeo de Procesos]]></kwd>
<kwd lng="es"><![CDATA[Gestión del Conocimiento]]></kwd>
<kwd lng="es"><![CDATA[Modelización Conceptual]]></kwd>
<kwd lng="es"><![CDATA[Modelado Conceptual]]></kwd>
<kwd lng="en"><![CDATA[Process Mapping]]></kwd>
<kwd lng="en"><![CDATA[Knowledge Management]]></kwd>
<kwd lng="en"><![CDATA[KM]]></kwd>
<kwd lng="en"><![CDATA[Conceptual Modeling]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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