<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>0186-1042</journal-id>
<journal-title><![CDATA[Contaduría y administración]]></journal-title>
<abbrev-journal-title><![CDATA[Contad. Adm]]></abbrev-journal-title>
<issn>0186-1042</issn>
<publisher>
<publisher-name><![CDATA[Universidad Nacional Autónoma de México, Facultad de Contaduría y Administración]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S0186-10422020000400004</article-id>
<article-id pub-id-type="doi">10.22201/fca.24488410e.2020.2165</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Factores de las TIC que contribuyen a mejorar el desempeño del negocio de las MIPyMES]]></article-title>
<article-title xml:lang="en"><![CDATA[ICT Factors that contribute to improving the business performance]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Islas Pineda]]></surname>
<given-names><![CDATA[Jorge Alberto]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[López Pérez]]></surname>
<given-names><![CDATA[Jesús Fabián]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Palomo González]]></surname>
<given-names><![CDATA[Miguel Ángel]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Autónoma de Nuevo León Centro de Desarrollo Empresarial ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Mexico</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2020</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2020</year>
</pub-date>
<volume>65</volume>
<numero>4</numero>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_arttext&amp;pid=S0186-10422020000400004&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_abstract&amp;pid=S0186-10422020000400004&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_pdf&amp;pid=S0186-10422020000400004&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen El presente artículo tiene como propósito mostrar los factores, de las tecnologías de la información y comunicación (TIC), que contribuyen a mejorar el desempeño del negocio de las MIPyMES, desde la perspectiva basada en recursos (RBV), para la realización del estudio se entrevistaron a 51 dueños de MIPyMES, para analizar la relación de los factores propuestos con la mejora del desempeño del negocio. Los datos recopilados se analizaron mediante el modelo de regresión múltiple. Como resultado, se obtuvo un modelo final que muestra a, las inversiones financieras, las capacidades de uso, el gobierno y las estrategias de implementación de las TIC, como los factores que contribuyen a mejorar el desempeño del negocio de las MIPyMES, siendo, las inversiones financieras de las TIC, el factor con mayor impacto en el desempeño.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract The purpose of this article is to identify the information and communication technologies (ICT) factors, that could have an impact in the performance of the SMEs business, and with a resource-based perspective (RBV). Therefore, 51 owners of SMEs were interviewed, to determine the relationship of the proposed factors and the improvement of the business performance. The collected data was analyzed using the multiple regression model. As a result of the statistical analysis, a final model was obtained and shows that the financial investments, the capacities of use, the government and the strategies of implementation, as the ICT factors that contribute to improve the performance of the SMEs business, being the financial investments the ICT factor with the greatest impact on performance.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[M1]]></kwd>
<kwd lng="es"><![CDATA[M15]]></kwd>
<kwd lng="es"><![CDATA[O10]]></kwd>
<kwd lng="es"><![CDATA[MIPyMES]]></kwd>
<kwd lng="es"><![CDATA[Regresión múltiple]]></kwd>
<kwd lng="es"><![CDATA[Desempeño del negocio]]></kwd>
<kwd lng="es"><![CDATA[Tecnologías de la información]]></kwd>
<kwd lng="en"><![CDATA[M1]]></kwd>
<kwd lng="en"><![CDATA[M15]]></kwd>
<kwd lng="en"><![CDATA[O10]]></kwd>
<kwd lng="en"><![CDATA[SMEs]]></kwd>
<kwd lng="en"><![CDATA[Multiple regression]]></kwd>
<kwd lng="en"><![CDATA[Business performance]]></kwd>
<kwd lng="en"><![CDATA[Information technology]]></kwd>
</kwd-group>
</article-meta>
</front><back>
<ref-list>
<ref id="B1">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Abrego]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Sánchez]]></surname>
<given-names><![CDATA[Y.]]></given-names>
</name>
<name>
<surname><![CDATA[Medina]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Influencia de los sistemas de información en los resultados organizacionales]]></article-title>
<collab>Elsevier</collab>
<source><![CDATA[Contaduría y Administración]]></source>
<year>2016</year>
<volume>62</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>30-45</page-range></nlm-citation>
</ref>
<ref id="B2">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Alavi]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Leidner]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Review: Knowledge Management And Knowledge Management Systems: Conceptual Fundations And Research Issues]]></article-title>
<source><![CDATA[Information Systems Research Center]]></source>
<year>2001</year>
<volume>25</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>017-136</page-range></nlm-citation>
</ref>
<ref id="B3">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Banker]]></surname>
<given-names><![CDATA[R. D.]]></given-names>
</name>
<name>
<surname><![CDATA[Bardhan]]></surname>
<given-names><![CDATA[I.]]></given-names>
</name>
<name>
<surname><![CDATA[Asdemir]]></surname>
<given-names><![CDATA[O.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Undesrtanding, The Impact of Collaboration software on Production Design and Development]]></article-title>
<collab>Informs</collab>
<source><![CDATA[Information Systems Research]]></source>
<year>2006</year>
<volume>17</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>352-73</page-range></nlm-citation>
</ref>
<ref id="B4">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Barney]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Firm Resources and Sustained Competitive Advantage]]></article-title>
<source><![CDATA[Jornal of Management]]></source>
<year>1991</year>
<volume>17</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>99-120</page-range></nlm-citation>
</ref>
<ref id="B5">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Bayo-Moriones]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Billon]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Lera-Lopez]]></surname>
<given-names><![CDATA[F.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Percieved performance effects of IC T inmanufacturing SMEs]]></article-title>
<source><![CDATA[Industrial Management &amp; Data Systems]]></source>
<year>2013</year>
<volume>113</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>117-35</page-range></nlm-citation>
</ref>
<ref id="B6">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Bharadwaj]]></surname>
<given-names><![CDATA[A. S.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[A Resource-Based Perspective onn Information Technology Capability and Firm Performance: An Empirical Investigation]]></article-title>
<person-group person-group-type="editor">
<name>
<surname><![CDATA[Quarterly]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<source><![CDATA[Management Information Systems Research]]></source>
<year>2000</year>
<page-range>169-96</page-range></nlm-citation>
</ref>
<ref id="B7">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Cataldo]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[McQueen]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Sepúlveda]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Big IT for small companies]]></article-title>
<source><![CDATA[Industrial Engineering]]></source>
<year>2011</year>
<page-range>48-54</page-range></nlm-citation>
</ref>
<ref id="B8">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Chae]]></surname>
<given-names><![CDATA[H.-C.]]></given-names>
</name>
<name>
<surname><![CDATA[Kho]]></surname>
<given-names><![CDATA[C. E.]]></given-names>
</name>
<name>
<surname><![CDATA[Park]]></surname>
<given-names><![CDATA[K. O.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Information &amp; Management]]></article-title>
<source><![CDATA[Information technology capability and firm performance: Role of industry]]></source>
<year>2018</year>
<volume>55</volume>
<numero>5</numero>
<issue>5</issue>
<page-range>525-46</page-range></nlm-citation>
</ref>
<ref id="B9">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Chung]]></surname>
<given-names><![CDATA[S. H.]]></given-names>
</name>
<name>
<surname><![CDATA[Byrd]]></surname>
<given-names><![CDATA[T. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Lewis]]></surname>
<given-names><![CDATA[B. R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[An Empirical Study of the Relationships Between IT Infrastructure Flexibility, Mass Cutomization and Business Process]]></article-title>
<collab>SIGMIS</collab>
<source><![CDATA[ACM SIGMIS Database]]></source>
<year>2005</year>
<volume>36</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>26-44</page-range></nlm-citation>
</ref>
<ref id="B10">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Consoli]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Literature analysis on determinant factors and the impact of ICT in SME&#8217;s]]></article-title>
<person-group person-group-type="editor">
<name>
<surname><![CDATA[Direct]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
</person-group>
<source><![CDATA[Procedia - Social and Behavioral Sciences]]></source>
<year>2012</year>
<volume>62</volume>
<page-range>93-7</page-range></nlm-citation>
</ref>
<ref id="B11">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Daft]]></surname>
<given-names><![CDATA[R. L.]]></given-names>
</name>
<name>
<surname><![CDATA[Lengel]]></surname>
<given-names><![CDATA[R. H.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Organizational Information Requirements, Media Richness and Structural Design]]></article-title>
<source><![CDATA[Management Science]]></source>
<year>1986</year>
<volume>32</volume>
<numero>5</numero>
<issue>5</issue>
<page-range>554-71</page-range></nlm-citation>
</ref>
<ref id="B12">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Fernandez]]></surname>
<given-names><![CDATA[M. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Ferreras]]></surname>
<given-names><![CDATA[J. M.]]></given-names>
</name>
<name>
<surname><![CDATA[Alegre]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Chiva]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[IT competency and the commercial success of innovation]]></article-title>
<source><![CDATA[Industrial Management &amp; Data Systems]]></source>
<year>2014</year>
<volume>114</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>550-67</page-range></nlm-citation>
</ref>
<ref id="B13">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ghobakhloo]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Hong]]></surname>
<given-names><![CDATA[T. S.]]></given-names>
</name>
<name>
<surname><![CDATA[Jabeen]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[IT Resources, IT-Enabled Capabilities, and Business Performance]]></article-title>
<person-group person-group-type="editor">
<name>
<surname><![CDATA[Global]]></surname>
<given-names><![CDATA[I.]]></given-names>
</name>
</person-group>
<source><![CDATA[Encyclopedia of Information Science and Technology]]></source>
<year>2015</year>
<page-range>4129-39</page-range></nlm-citation>
</ref>
<ref id="B14">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Haki]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Forte]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Proposal of a service oriented architecture governance model to serve as a practical framework for business-IT alignment]]></article-title>
<collab>I. C. Publications</collab>
<source><![CDATA[4th International Conference on New Trends in Information Science and Service Science]]></source>
<year>2010</year>
<page-range>410-7</page-range><publisher-loc><![CDATA[Gyeongju, South Korea ]]></publisher-loc>
<publisher-name><![CDATA[IEEE]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B15">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Holsapple]]></surname>
<given-names><![CDATA[W. C.]]></given-names>
</name>
<name>
<surname><![CDATA[Wu]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[An elusive antecedent of superior firm performance: The knowledge management factor]]></article-title>
<collab>ELSEVIER</collab>
<source><![CDATA[Decision Support Systems]]></source>
<year>2011</year>
<volume>52</volume>
<page-range>271-83</page-range></nlm-citation>
</ref>
<ref id="B16">
<nlm-citation citation-type="">
<collab>INEGI</collab>
<collab>INEGI</collab>
<source><![CDATA[Censos Económicos 2014]]></source>
<year>2014</year>
</nlm-citation>
</ref>
<ref id="B17">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Johannessen]]></surname>
<given-names><![CDATA[o.-A.]]></given-names>
</name>
<name>
<surname><![CDATA[Olaisen]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Olsen]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Strategic use of information technology for increased innovation and performance]]></article-title>
<source><![CDATA[Information Management &amp; Computer Security]]></source>
<year>1999</year>
<volume>7</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>5-22</page-range></nlm-citation>
</ref>
<ref id="B18">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Johnson]]></surname>
<given-names><![CDATA[A. M.]]></given-names>
</name>
<name>
<surname><![CDATA[Lederer]]></surname>
<given-names><![CDATA[A. L.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[CEO/CIO mutual understanding, strategic alignment, and the contribution of IS to the organization]]></article-title>
<source><![CDATA[Information &amp; Management]]></source>
<year>2010</year>
<volume>47</volume>
<page-range>138-49</page-range></nlm-citation>
</ref>
<ref id="B19">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Law]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Ngai]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[IT Infrastructure Capabilities and Business Process Inprovements]]></article-title>
<source><![CDATA[Information Resources Management Journal]]></source>
<year>2007</year>
<volume>20</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>25-47</page-range></nlm-citation>
</ref>
<ref id="B20">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lee]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
<name>
<surname><![CDATA[Choi]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
<name>
<surname><![CDATA[Lee]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Min]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Lee]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Impact of IT Investment on Firm Performance Based on Technology IT Architecture]]></article-title>
<collab>Elsevier</collab>
<source><![CDATA[Procedia Computer Science]]></source>
<year>2016</year>
<volume>91</volume>
<page-range>652-61</page-range></nlm-citation>
</ref>
<ref id="B21">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lee]]></surname>
<given-names><![CDATA[Y.-C.]]></given-names>
</name>
<name>
<surname><![CDATA[Chu]]></surname>
<given-names><![CDATA[P.-Y.]]></given-names>
</name>
<name>
<surname><![CDATA[Tseng]]></surname>
<given-names><![CDATA[H.-L.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Corporate performance of ICT-enabled business process re-engineering]]></article-title>
<source><![CDATA[Industrial Management &amp; Data Systems]]></source>
<year>2011</year>
<volume>111</volume>
<numero>5</numero>
<issue>5</issue>
<page-range>735-54</page-range></nlm-citation>
</ref>
<ref id="B22">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Li]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Ye]]></surname>
<given-names><![CDATA[R. L.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Information technology and firm performance: Linking with environmental, strategic and managerial contexts]]></article-title>
<source><![CDATA[Information &amp; Management]]></source>
<year>1999</year>
<volume>35</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>43-51</page-range></nlm-citation>
</ref>
<ref id="B23">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[li]]></surname>
<given-names><![CDATA[Z.]]></given-names>
</name>
<name>
<surname><![CDATA[Yao]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Testing for heteroscedasticity in high-dimensional regressions]]></article-title>
<source><![CDATA[Econometrics and Statistics]]></source>
<year>2018</year>
</nlm-citation>
</ref>
<ref id="B24">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Liang]]></surname>
<given-names><![CDATA[T.-P.]]></given-names>
</name>
<name>
<surname><![CDATA[You]]></surname>
<given-names><![CDATA[J.-J.]]></given-names>
</name>
<name>
<surname><![CDATA[Liu]]></surname>
<given-names><![CDATA[C.-C.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[A resource-based perspective on information technology and firm performance:a meta analysis]]></article-title>
<person-group person-group-type="editor">
<name>
<surname><![CDATA[Insight]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
</person-group>
<source><![CDATA[Industrial Management &amp; Data Systems]]></source>
<year>2010</year>
<volume>110</volume>
<numero>8</numero>
<issue>8</issue>
<page-range>1138-58</page-range></nlm-citation>
</ref>
<ref id="B25">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lo]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Leidner]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Are Dynamic Capabilities the Missing Link Between the IS Strategy and Performance Relationship?: A Model and Exploratory Test at Three Levels of Environmental Dynamism]]></article-title>
<collab>ACM</collab>
<source><![CDATA[Information Systems]]></source>
<year>2018</year>
<volume>49</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>35-53</page-range></nlm-citation>
</ref>
<ref id="B26">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Mithas]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Mithas]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Sambamurthy]]></surname>
<given-names><![CDATA[V.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[How Information Management Capability Influences Firm Performance]]></article-title>
<source><![CDATA[]]></source>
<year>2011</year>
<volume>35</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>237-56</page-range></nlm-citation>
</ref>
<ref id="B27">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ollo-Lopez]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Aramendia-Muneta]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[ICT Impact on competitiveness, innovation and environment]]></article-title>
<source><![CDATA[Telematics and Informatics]]></source>
<year>2013</year>
<page-range>204-10</page-range></nlm-citation>
</ref>
<ref id="B28">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Palomo]]></surname>
<given-names><![CDATA[M. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Islas]]></surname>
<given-names><![CDATA[J. A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Los factores competitivos que aportan las tecnologías de la información y comunicaciones para las MIPyMES]]></article-title>
<person-group person-group-type="editor">
<name>
<surname><![CDATA[Olivares]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Moya]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Ochoa]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Espinoza]]></surname>
<given-names><![CDATA[F.]]></given-names>
</name>
</person-group>
<collab>UNISON</collab>
<source><![CDATA[Factores explicativos de competitividad empresarial]]></source>
<year>2016</year>
<page-range>7-20</page-range><publisher-loc><![CDATA[Hermosillo ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B29">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Perez-Lopez]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Alegre]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<source><![CDATA[Industrial Management &amp; Data Systems. Information techonology competency, knowledge process and firm performance]]></source>
<year>2012</year>
<volume>112</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>644-62</page-range></nlm-citation>
</ref>
<ref id="B30">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Piget]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[Kossai]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The Relationship between Information and Comunication Technology Use and Firm Performance in Developing Countries: A Case Study of Electrical and Electronic Goods Manufacturing SMEs in Tunisia]]></article-title>
<source><![CDATA[African Development Review]]></source>
<year>2013</year>
<volume>25</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>330-43</page-range></nlm-citation>
</ref>
<ref id="B31">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Porter]]></surname>
<given-names><![CDATA[M. E.]]></given-names>
</name>
<name>
<surname><![CDATA[Millar]]></surname>
<given-names><![CDATA[V. E.]]></given-names>
</name>
<name>
<surname><![CDATA[Review]]></surname>
<given-names><![CDATA[H. B.]]></given-names>
</name>
</person-group>
<source><![CDATA[How Information Gives You Competitive Advantage]]></source>
<year>1985</year>
</nlm-citation>
</ref>
<ref id="B32">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Rai]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Patnayakuni]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Patnayakuni]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Technology Investment and Business Performance]]></article-title>
<source><![CDATA[Comunications of the ACM]]></source>
<year>1997</year>
<volume>40</volume>
<numero>7</numero>
<issue>7</issue>
<page-range>89-97</page-range></nlm-citation>
</ref>
<ref id="B33">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Rivard]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Raymond]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
<name>
<surname><![CDATA[Verreault]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[source-based view and competitive strategy: An integrated model of the contribution of information technology to firm performance]]></article-title>
<person-group person-group-type="editor">
<name>
<surname><![CDATA[Direct]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
</person-group>
<source><![CDATA[Journal of Strategic Information Systems]]></source>
<year>2006</year>
<volume>15</volume>
<page-range>29-50</page-range></nlm-citation>
</ref>
<ref id="B34">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Santos]]></surname>
<given-names><![CDATA[J. B.]]></given-names>
</name>
<name>
<surname><![CDATA[Brito]]></surname>
<given-names><![CDATA[L. A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Toward a Subjective Measurement model for Firm Performance]]></article-title>
<source><![CDATA[Brazilian Administration Review]]></source>
<year>2012</year>
<volume>9</volume>
<numero>6</numero>
<issue>6</issue>
<page-range>95-117</page-range></nlm-citation>
</ref>
<ref id="B35">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Schwarz]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Kalika]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Kefi]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[A Dynamic Capabilities Approach to understanding the Impact of IT-Enabled Busniess Process and IT-Business Alignment on the Strategic and Operational Performance]]></article-title>
<source><![CDATA[Comunications of the Association for Information Systems]]></source>
<year>2010</year>
<volume>26</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>57-84</page-range></nlm-citation>
</ref>
<ref id="B36">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Sirisomboonsuk]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[V.]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
<name>
<surname><![CDATA[Q, C.]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[R]]></surname>
<given-names><![CDATA[B. J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Relationships between project governance and information technology governance and their impact on project performance]]></article-title>
<source><![CDATA[International Journal of Project Management]]></source>
<year>2018</year>
<volume>36</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>287-300</page-range></nlm-citation>
</ref>
<ref id="B37">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Subramani]]></surname>
<given-names><![CDATA[M. R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[How Do Suppliers Benefit from it Use in Supply Chain Realtionship]]></article-title>
<source><![CDATA[Management Information Systems Research Center]]></source>
<year>2003</year>
<volume>28</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>45-73</page-range></nlm-citation>
</ref>
<ref id="B38">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Suprapto]]></surname>
<given-names><![CDATA[W.]]></given-names>
</name>
<name>
<surname><![CDATA[Husada]]></surname>
<given-names><![CDATA[Z. J.]]></given-names>
</name>
<name>
<surname><![CDATA[Basana]]></surname>
<given-names><![CDATA[S. R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The Influence of ERP Systems to the Company Performance Seen through Innovation Process, Information Quality and Information Sharing as the Interviewing Variables]]></article-title>
<collab>ACM</collab>
<source><![CDATA[ICEMT &#8216;17 Proceedings of the 2017 International Conference on Education and Multimedia Technology]]></source>
<year>2017</year>
<page-range>87-91</page-range><publisher-loc><![CDATA[Singapore ]]></publisher-loc>
<publisher-name><![CDATA[ACM International Conference Proceeding Series]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B39">
<nlm-citation citation-type="">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Tan]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
<name>
<surname><![CDATA[López-Acevedo]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
<name>
<surname><![CDATA[Lima]]></surname>
<given-names><![CDATA[F. R.]]></given-names>
</name>
<name>
<surname><![CDATA[Sanchez]]></surname>
<given-names><![CDATA[R. M.]]></given-names>
</name>
<name>
<surname><![CDATA[Slota]]></surname>
<given-names><![CDATA[E. T.]]></given-names>
</name>
<name>
<surname><![CDATA[Busjeet]]></surname>
<given-names><![CDATA[B. G.]]></given-names>
</name>
<name>
<surname><![CDATA[Mundial]]></surname>
<given-names><![CDATA[E. B.]]></given-names>
</name>
</person-group>
<source><![CDATA[Evaluando los programas de apoyo a las pequeñas y medianas empresas en México]]></source>
<year>2007</year>
</nlm-citation>
</ref>
<ref id="B40">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Tanriverdi]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Performance Effects of Information Technology Synergies in Multibusiness Firms]]></article-title>
<source><![CDATA[Journal of the Association for Information Systems]]></source>
<year>2006</year>
<volume>30</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>57-77</page-range></nlm-citation>
</ref>
<ref id="B41">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Tarut&#279;]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Gatautis]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[ICT impact on SMEs performance]]></article-title>
<collab>ScienceDirect</collab>
<source><![CDATA[Procedia - Social and Behavioral Sciences 110]]></source>
<year>2014</year>
<volume>110</volume>
<page-range>1218-25</page-range></nlm-citation>
</ref>
<ref id="B42">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ullah]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Lai]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[A systematic review of business and information technology alignment]]></article-title>
<source><![CDATA[ACM Transactions on Management Information Systems]]></source>
<year>2013</year>
<volume>4</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>30</page-range></nlm-citation>
</ref>
<ref id="B43">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Wu]]></surname>
<given-names><![CDATA[F.]]></given-names>
</name>
<name>
<surname><![CDATA[Sengun]]></surname>
<given-names><![CDATA[Y.]]></given-names>
</name>
<name>
<surname><![CDATA[Kim]]></surname>
<given-names><![CDATA[D. C.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The impact of information technology on suply chain cpabilities and firm performance: A resource-based view]]></article-title>
<collab>ScienceDirect</collab>
<source><![CDATA[Industrial Marketing Management]]></source>
<year>2006</year>
<volume>35</volume>
<page-range>499-504</page-range></nlm-citation>
</ref>
<ref id="B44">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Zhang]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[Zhao]]></surname>
<given-names><![CDATA[K.]]></given-names>
</name>
<name>
<surname><![CDATA[Kumar]]></surname>
<given-names><![CDATA[R. L.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Impact of IT Governance and IT Capability on Firm Performance]]></article-title>
<source><![CDATA[INFORMATION SYSTEMS MANAGEMENT]]></source>
<year>2016</year>
<volume>33</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>357-73</page-range></nlm-citation>
</ref>
</ref-list>
</back>
</article>
