<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2448-7678</journal-id>
<journal-title><![CDATA[Investigación administrativa]]></journal-title>
<abbrev-journal-title><![CDATA[Investig. adm.]]></abbrev-journal-title>
<issn>2448-7678</issn>
<publisher>
<publisher-name><![CDATA[Instituto Politécnico Nacional, Escuela Superior de Comercio y Administración]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2448-76782008000200007</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[La relación entre comportamientos de liderazgo transformacional, contenidos de comunicación y factores de estrés en el trabajo]]></article-title>
<article-title xml:lang="en"><![CDATA[The relationship between transformational leadership behaviors, communication contents and stress factors at work]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Díaz Sáenz]]></surname>
<given-names><![CDATA[Héctor René]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Gómez Holguín]]></surname>
<given-names><![CDATA[Ramón]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Garza García]]></surname>
<given-names><![CDATA[Jorge de la]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Instituto Tecnológico de Estudios Superiores de Monterrey  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Mexico</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2008</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2008</year>
</pub-date>
<volume>37</volume>
<numero>102</numero>
<fpage>7</fpage>
<lpage>21</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_arttext&amp;pid=S2448-76782008000200007&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_abstract&amp;pid=S2448-76782008000200007&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_pdf&amp;pid=S2448-76782008000200007&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen El estrés es una reacción a situaciones percibidas como retadoras o en ocasiones como amenazas al bienestar de las personas. Al experimentar una situación estresante en el lugar de trabajo, los individuos esperan reducir sus niveles de estrés mediante el apoyo del jefe directo, compañeros de trabajo, de los amigos o de la familia. Los mensajes que son intercambiados a través del apoyo social son un punto relevante a ser estudiados. Particularmente, en el contexto laboral, los comportamientos del jefe directo juegan un rol preponderante en el manejo del estrés. El propósito de investigación de este estudio es explorar la relación existente entre los comportamientos de liderazgo transformacional de los jefes directos, ciertos contenidos de comunicación y factores de estrés. Para responder las preguntas de investigación se midieron las percepciones acerca de los comportamientos transformacionales del líder, contenidos de la comunicación que los individuos con niveles de estrés comparten con aquellos de quienes solicitan apoyo social y algunos factores específicos que propician el estrés. El marco teórico está fundamentado en la literatura proveniente de investigaciones previas sobre el liderazgo transformacional y estudios que se enfocan al estrés y los contenidos de la comunicación. Asímismo, se presentan los resultados de 167 cuestionarios aplicados a secretarias de una organización educativa mexicana. El análisis de los datos incluyó correlaciones y regresiones para conocer la relación y predicción entre las variables. Los resultados sugieren que cuando se exhiben determinados comportamientos transformacionales por parte del líder, los factores de estrés tienden a reducirse en las secretarias y ciertos contenidos de comunicación aumentan. La última parte de este estudio contiene la interpretación detallada de los resultados, las conclusiones y algunas propuestas para futuras investigaciones.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract Stress is a reaction to situations perceived as challenging or some times threatening to the well being of people. When feeling stressed in the workplace, individuals expect to reduce stress levels through their boss's support, coworkers, friends or family. The messages interchanged through social support are relevant to being studied. Particularly, in the workplace, direct superior behavior play a preponderant role in managing stress. The purpose of this study is to explore the relationship existent between transformational leadership behaviors of direct boss's, communication content, and stress factors. To answer the research questions perceptions of transformational leadership behaviors, communication content that individuals under stress share with those from whom they seek social support, and some specific factors that lead to stress where measured. The theoretical framework is based on previous research focused on transformational leadership, stress and communication content studies. Results from 167 questionnaires applied to secretaries of an educational mexican organization, are presented. The analysis of data included correlations and regressions to know the relationships among variables. The results suggest that when certain transformational behaviors are exhibited by leaders, stress factors tend to reduce among secretaries and certain contents of communication increase. The last part of this study includes detailed interpretation of the results, conclusions and some future research suggestions.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Liderazgo transformacional]]></kwd>
<kwd lng="es"><![CDATA[comunicación]]></kwd>
<kwd lng="es"><![CDATA[estrés]]></kwd>
<kwd lng="es"><![CDATA[trabajo]]></kwd>
<kwd lng="en"><![CDATA[Transformational leadership]]></kwd>
<kwd lng="en"><![CDATA[communication]]></kwd>
<kwd lng="en"><![CDATA[stress]]></kwd>
<kwd lng="en"><![CDATA[work]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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