<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1607-4041</journal-id>
<journal-title><![CDATA[Revista electrónica de investigación educativa]]></journal-title>
<abbrev-journal-title><![CDATA[REDIE]]></abbrev-journal-title>
<issn>1607-4041</issn>
<publisher>
<publisher-name><![CDATA[Universidad Autónoma de Baja California, Instituto de Investigación y Desarrollo Educativo]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1607-40412016000200014</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[La acreditación de la gestión institucional en universidades chilenas]]></article-title>
<article-title xml:lang="en"><![CDATA[Accreditation of Institutional Management in Chilean Universities]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Rojas Ríos]]></surname>
<given-names><![CDATA[María Jaqueline]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[López Stefoni]]></surname>
<given-names><![CDATA[Daniel Asdrubal]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad de Playa Ancha  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>00</month>
<year>2016</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>00</month>
<year>2016</year>
</pub-date>
<volume>18</volume>
<numero>2</numero>
<fpage>180</fpage>
<lpage>190</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_arttext&amp;pid=S1607-40412016000200014&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_abstract&amp;pid=S1607-40412016000200014&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.mx/scielo.php?script=sci_pdf&amp;pid=S1607-40412016000200014&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen: En el presente artículo se estudian los procesos internos y externos de aseguramiento de la calidad de la gestión institucional en la acreditación de universidades chilenas. Se analizaron contenidos referentes a la gestión en los dictámenes de la Comisión Nacional de Acreditación, los planes de mejoramiento de los Informes de Autoevaluación de cada Universidad, teniendo como referencia los planes estratégicos de desarrollo institucional y la percepción de actores internos, sobre gestión interna y resultados de los procesos de acreditación institucional. Los procesos internos señalan menos debilidades que los procesos externos. La percepción de los actores internos es satisfactoria, sin diferencias entre universidades. Se constata un moderado grado de consistencia entre los resultados de los procesos internos y externos de aseguramiento de la calidad. Los resultados son discutidos en función de las tendencias en los procesos de aseguramiento de la calidad de universidades a nivel mundial y de las políticas nacionales en el tema.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract: The internal and external quality assurance processes of the institutional management in Chilean universities are studied, in the context of institutional accreditation. Contents regarding the management of the opinions of the National Commission of Accreditation, the improvement plans contained in the Self-evaluation Report of each university were analyzed, in each process, having as reference the strategic plans of institutional development and the perception of internal actors, in relation to the internal management and the results of the processes of institutional accreditation. The plans of management institutional improvement were more general and indicated fewer weaknesses than the opinions of the accreditation agency. The perception of the internal actors is satisfactory and without differences between universities. A moderate degree of consistency between the results of the internal and external processes of quality assurance is shown. The results are discussed based on the tendencies in the processes of quality assurance of universities world-wide and of the national policies in relation to this subject.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Acreditación]]></kwd>
<kwd lng="es"><![CDATA[Educación Superior]]></kwd>
<kwd lng="es"><![CDATA[Aseguramiento de la calidad]]></kwd>
<kwd lng="es"><![CDATA[Chile]]></kwd>
<kwd lng="en"><![CDATA[Accreditation in Higher Education]]></kwd>
<kwd lng="en"><![CDATA[Quality Assurance]]></kwd>
<kwd lng="en"><![CDATA[Chile]]></kwd>
</kwd-group>
</article-meta>
</front><back>
<ref-list>
<ref id="B1">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Institutional audits: A comparison of the experiences of three South African universities]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Botha]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Favish]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Stephenson]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
</person-group>
<source><![CDATA[Quality in Higher Education]]></source>
<year>2008</year>
<volume>14</volume>
<page-range>29-53</page-range></nlm-citation>
</ref>
<ref id="B2">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Quality assessment and institutional change: Experience from 14 countries]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Brennan]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Shah]]></surname>
<given-names><![CDATA[T.]]></given-names>
</name>
</person-group>
<source><![CDATA[Higher Education]]></source>
<year>2000</year>
<volume>40</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>331-49</page-range></nlm-citation>
</ref>
<ref id="B3">
<nlm-citation citation-type="book">
<collab>Centro Interuniversitario de Desarrollo</collab>
<source><![CDATA[Acreditación universitaria en América Latina. Antecedentes y experiencias. Programa política y gestión universitaria]]></source>
<year>1993</year>
<publisher-loc><![CDATA[Santiago, Chile ]]></publisher-loc>
<publisher-name><![CDATA[CINDA]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B4">
<nlm-citation citation-type="book">
<collab>Comisión Nacional de Acreditación Pregrado</collab>
<source><![CDATA[El modelo chileno de acreditación de la Educación Superior CNAP]]></source>
<year>2007</year>
<publisher-loc><![CDATA[Santiago de Chile ]]></publisher-loc>
<publisher-name><![CDATA[Ministerio de Educación]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B5">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Building theories from case studies research]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Eisenhardt]]></surname>
<given-names><![CDATA[K.M.]]></given-names>
</name>
</person-group>
<source><![CDATA[Academy of Management Review]]></source>
<year>1989</year>
<volume>14</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>532-50</page-range></nlm-citation>
</ref>
<ref id="B6">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Los sistemas de aseguramiento de la calidad en América Latina]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Espinoza]]></surname>
<given-names><![CDATA[O.]]></given-names>
</name>
</person-group>
<source><![CDATA[Akademeia]]></source>
<year>2010</year>
<volume>1</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>7-22</page-range></nlm-citation>
</ref>
<ref id="B7">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Espinoza]]></surname>
<given-names><![CDATA[O.]]></given-names>
</name>
<name>
<surname><![CDATA[González]]></surname>
<given-names><![CDATA[L. E.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Impacto de la acreditación en instituciones y actores: El caso de Chile]]></article-title>
<person-group person-group-type="editor">
<name>
<surname><![CDATA[Servetto]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Saur]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<source><![CDATA[Sentidos de la universidad]]></source>
<year>2011</year>
<publisher-loc><![CDATA[Córdoba, Argentina ]]></publisher-loc>
<publisher-name><![CDATA[Ediciones Universidad Nacional de Córdoba]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B8">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Accreditation in higher education in Chile: results and consequences]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Espinoza]]></surname>
<given-names><![CDATA[O.]]></given-names>
</name>
<name>
<surname><![CDATA[González]]></surname>
<given-names><![CDATA[L. E.]]></given-names>
</name>
</person-group>
<source><![CDATA[Quality Assurance in Education]]></source>
<year>2013</year>
<volume>21</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>20-38</page-range></nlm-citation>
</ref>
<ref id="B9">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Fernández-Lamarra]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
</person-group>
<source><![CDATA[Educación superior y calidad en América Latina y Argentina. Los procesos de evaluación y acreditación]]></source>
<year>2007</year>
<publisher-loc><![CDATA[Buenos Aires ]]></publisher-loc>
<publisher-name><![CDATA[EDUNTREF]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B10">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Quality judgements and quality improvements]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Fry]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
</person-group>
<source><![CDATA[Higher Education Quaterly]]></source>
<year>1995</year>
<volume>49</volume>
<page-range>59-77</page-range></nlm-citation>
</ref>
<ref id="B11">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Defining quality. Assessment and Evaluation]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Harvey]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
<name>
<surname><![CDATA[Green]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<source><![CDATA[Higher Education]]></source>
<year>1993</year>
<volume>18</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>9-34</page-range></nlm-citation>
</ref>
<ref id="B12">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Harvey]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
<name>
<surname><![CDATA[Knight]]></surname>
<given-names><![CDATA[P. T.]]></given-names>
</name>
</person-group>
<source><![CDATA[Transforming higher education. Buckingham]]></source>
<year>1996</year>
<publisher-loc><![CDATA[Reino Unido ]]></publisher-loc>
<publisher-name><![CDATA[Society for Research into Higher Education]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B13">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Herrera]]></surname>
<given-names><![CDATA[R]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Visión y misión de las universidades chilenas: declaraciones que no son compromisos]]></article-title>
<collab>Centro Universitario de Desarrollo</collab>
<source><![CDATA[Indicadores universitarios: experiencias y desafíos internacionales]]></source>
<year>2002</year>
<page-range>16-33</page-range><publisher-loc><![CDATA[Santiago de Chile ]]></publisher-loc>
<publisher-name><![CDATA[CINDA]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B14">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Quality assurance in UK higher education: Issues of trust, control, professional autonomy, and accountability]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hoecht]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<source><![CDATA[Higher Education]]></source>
<year>2006</year>
<volume>51</volume>
<numero>4</numero>
<issue>4</issue>
<page-range>541-463</page-range></nlm-citation>
</ref>
<ref id="B15">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Quality assurance at a distance: international accreditation in Taiwan higher education]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hou]]></surname>
<given-names><![CDATA[A. Y.]]></given-names>
</name>
</person-group>
<source><![CDATA[Higher Education]]></source>
<year>2011</year>
<volume>61</volume>
<page-range>179-91</page-range></nlm-citation>
</ref>
<ref id="B16">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Why (not) assess? Views from the academic departments of Finnish universities]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Huusko]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Ursin]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<source><![CDATA[Assessment y Evaluation in Higher Education]]></source>
<year>2010</year>
<volume>35</volume>
<numero>7</numero>
<issue>7</issue>
<page-range>859-69</page-range></nlm-citation>
</ref>
<ref id="B17">
<nlm-citation citation-type="">
<collab>IPSOS</collab>
<source><![CDATA[Estudio exploratorio de la acreditación institucional en la Calidad de la Educación Superior en Chile]]></source>
<year>2010</year>
<publisher-loc><![CDATA[Santiago de Chile ]]></publisher-loc>
</nlm-citation>
</ref>
<ref id="B18">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Kells]]></surname>
<given-names><![CDATA[H. R.]]></given-names>
</name>
</person-group>
<source><![CDATA[Self-regulation in higher education: a multi-national perspective on collaborative systems of quality assurance and control]]></source>
<year>1992</year>
<publisher-loc><![CDATA[Londres ]]></publisher-loc>
<publisher-name><![CDATA[Jessica Kingsley Publishers]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B19">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lemaitre]]></surname>
<given-names><![CDATA[M. J.]]></given-names>
</name>
</person-group>
<source><![CDATA[Aseguramiento de la calidad en Chile: impacto y proyecciones. Aseguramiento de la calidad: impacto y proyecciones]]></source>
<year>2005</year>
<page-range>55-69</page-range><publisher-loc><![CDATA[Santiago, Chile ]]></publisher-loc>
<publisher-name><![CDATA[Consejo Superior de Educación]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B20">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Nuevos enfoques sobre aseguramiento de la calidad en un contexto de cambios.]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lemaitre]]></surname>
<given-names><![CDATA[M.J.]]></given-names>
</name>
</person-group>
<source><![CDATA[Calidad en la Educación]]></source>
<year>2009</year>
<volume>31</volume>
<page-range>170-89</page-range></nlm-citation>
</ref>
<ref id="B21">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lemaitre]]></surname>
<given-names><![CDATA[M. J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Aseguramiento de la calidad para la educación superior privada]]></article-title>
<person-group person-group-type="editor">
<name>
<surname><![CDATA[Brunner]]></surname>
<given-names><![CDATA[J. J.]]></given-names>
</name>
<name>
<surname><![CDATA[Peña]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
</person-group>
<source><![CDATA[El conflicto de las universidades: Entre lo público y lo privado]]></source>
<year>2011</year>
<page-range>365-88</page-range><publisher-loc><![CDATA[Santiago de Chile ]]></publisher-loc>
<publisher-name><![CDATA[Ediciones Universidad Diego Portales]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B22">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Cambios en la gestión institucional en universidades a partir de la implementación del sistema nacional de aseguramiento de la calidad: La experiencia chilena]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lemaitre]]></surname>
<given-names><![CDATA[M. J.]]></given-names>
</name>
<name>
<surname><![CDATA[Maturana]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Zenteno]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Alvarado]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<source><![CDATA[Calidad en la Educación]]></source>
<year>2012</year>
<volume>36</volume>
<page-range>22-52</page-range></nlm-citation>
</ref>
<ref id="B23">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Higher education assessment and accreditation in Chile: state-of-the art and trends]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Letelier]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Carrasco]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<source><![CDATA[European Journal of Engineering Education]]></source>
<year>2004</year>
<volume>29</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>119-24</page-range></nlm-citation>
</ref>
<ref id="B24">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Chilean universities and institutional quality assurance processes]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[López]]></surname>
<given-names><![CDATA[D. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Rojas]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[López]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
<name>
<surname><![CDATA[López]]></surname>
<given-names><![CDATA[D. C.]]></given-names>
</name>
</person-group>
<source><![CDATA[Quality Assurance in Education]]></source>
<year>2015</year>
<volume>23</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>166-83</page-range></nlm-citation>
</ref>
<ref id="B25">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Evaluating the effectiveness of the new Zealand academic audit unit: Review and outcomes]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Meade]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[Woodhouse]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<source><![CDATA[Quality in Higher Education]]></source>
<year>2000</year>
<volume>6</volume>
<page-range>19-25</page-range></nlm-citation>
</ref>
<ref id="B26">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Survey of the quality guaranty systems in Europe: a transnational vision for the accreditation]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Michavila]]></surname>
<given-names><![CDATA[F.]]></given-names>
</name>
<name>
<surname><![CDATA[Zamorano]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
</person-group>
<source><![CDATA[Revista de Educación]]></source>
<year>2008</year>
<numero>Número especial</numero>
<issue>Número especial</issue>
<page-range>235-63</page-range></nlm-citation>
</ref>
<ref id="B27">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Respuesta a la acreditación institucional. El caso de la Universidad de Los Lagos]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Minte]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[López]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<source><![CDATA[Calidad en la Educación]]></source>
<year>2009</year>
<volume>31</volume>
<page-range>146-65</page-range></nlm-citation>
</ref>
<ref id="B28">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[The assessment of universities in Argentina and Australia: Between autonomy and heteronomy]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Mollis]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Marginson]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
</person-group>
<source><![CDATA[Higher Education]]></source>
<year>2002</year>
<volume>43</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>311-30</page-range></nlm-citation>
</ref>
<ref id="B29">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Cambios en el sistema universitario chileno: reflexiones sobre su evolución y una propuesta de gobernanza y calidad en la Educación]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Rock]]></surname>
<given-names><![CDATA[J. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Rojas]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
</person-group>
<source><![CDATA[Calidad en la Educación]]></source>
<year>2012</year>
<volume>37</volume>
<page-range>163-88</page-range></nlm-citation>
</ref>
<ref id="B30">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Información y toma de decisiones: oficinas de análisis institucional en universidades chilenas]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Rivera]]></surname>
<given-names><![CDATA[F.]]></given-names>
</name>
<name>
<surname><![CDATA[Astudillo]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
<name>
<surname><![CDATA[Fernández]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
</person-group>
<source><![CDATA[Calidad en la Educación]]></source>
<year>2009</year>
<volume>30</volume>
<page-range>161-78</page-range></nlm-citation>
</ref>
<ref id="B31">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Russ-Eft]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Preskill]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
</person-group>
<source><![CDATA[Evaluation in organizations]]></source>
<year>2009</year>
<publisher-loc><![CDATA[Cambridge ]]></publisher-loc>
<publisher-name><![CDATA[Persons]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B32">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Impacto de las políticas de aseguramiento de la calidad en programas de Educación Superior: un estudio exploratorio]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Scharager]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Aravena]]></surname>
<given-names><![CDATA[M. T.]]></given-names>
</name>
</person-group>
<source><![CDATA[Calidad en la Educación]]></source>
<year>2010</year>
<volume>32</volume>
<page-range>16-42</page-range></nlm-citation>
</ref>
<ref id="B33">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Aceptación de la diversidad institucional en los procesos de acreditación: la posición del par evaluador]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Scharager]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Díaz]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<source><![CDATA[Calidad en la Educación]]></source>
<year>2007</year>
<volume>26</volume>
<page-range>103-14</page-range></nlm-citation>
</ref>
<ref id="B34">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Quality assurance in Australian Higher Education: historical and future development]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Shah]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Nair]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Wilson]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<source><![CDATA[Asia Pacific Education Review]]></source>
<year>2011</year>
<volume>12</volume>
<page-range>475-83</page-range></nlm-citation>
</ref>
<ref id="B35">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Shore]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Wright]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Coercive accountability. The rise of audit culture in higher education]]></article-title>
<person-group person-group-type="editor">
<name>
<surname><![CDATA[Strathern]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<source><![CDATA[Audit cultures. Anthropological studies in accountability, ethics and the academy]]></source>
<year>2000</year>
<page-range>57-89</page-range><publisher-loc><![CDATA[Londres ]]></publisher-loc>
<publisher-name><![CDATA[Routledge]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B36">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Trance, transparency and transformation: the impact of external quality monitoring in higher education]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Stensaker]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
</person-group>
<source><![CDATA[Quality in Higher Education]]></source>
<year>2003</year>
<volume>9</volume>
<page-range>151-9</page-range></nlm-citation>
</ref>
<ref id="B37">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Outcomes of quality assurance: A discussion on knowledge, methodology and validity]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Stensaker]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
</person-group>
<source><![CDATA[Quality in Higher Education]]></source>
<year>2008</year>
<volume>14</volume>
<page-range>3-13</page-range></nlm-citation>
</ref>
<ref id="B38">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[An in-depth study on the impact of external quality assurance]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Stensaker]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
<name>
<surname><![CDATA[Langfeldt]]></surname>
<given-names><![CDATA[L]]></given-names>
</name>
<name>
<surname><![CDATA[Huisman]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Westerheijden]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
</person-group>
<source><![CDATA[Assessment y Evaluation in Higher Education]]></source>
<year>2011</year>
<volume>36</volume>
<page-range>465-78</page-range></nlm-citation>
</ref>
<ref id="B39">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[The European systems of quality assurance. Dimensions of harmonization and differentiation]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Thune]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
</person-group>
<source><![CDATA[Higher Education Management]]></source>
<year>1998</year>
<volume>10</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>9-25</page-range></nlm-citation>
</ref>
<ref id="B40">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Van Vught]]></surname>
<given-names><![CDATA[F. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Westerheijden]]></surname>
<given-names><![CDATA[D. F.]]></given-names>
</name>
</person-group>
<source><![CDATA[Quality management and quality assurance in European Higher Education: methods and mechanisms]]></source>
<year>1993</year>
<publisher-name><![CDATA[Office for Official Publications of the Commission of the European Communities]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B41">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[The quality assurance system and market forces in Japanese Higher Education]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Yonetawa]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<source><![CDATA[Higher Education]]></source>
<year>2002</year>
<volume>43</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>127-39</page-range></nlm-citation>
</ref>
<ref id="B42">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Fom design and implementation to impact of quality assurance: An overview of some studies into what impacts improvements]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Westerheijden]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Hulpiau]]></surname>
<given-names><![CDATA[V.]]></given-names>
</name>
<name>
<surname><![CDATA[Waetens]]></surname>
<given-names><![CDATA[K.]]></given-names>
</name>
</person-group>
<source><![CDATA[Tertiary Education and Management]]></source>
<year>2007</year>
<volume>13</volume>
<page-range>295-312</page-range></nlm-citation>
</ref>
<ref id="B43">
<nlm-citation citation-type="journal">
<article-title xml:lang=""><![CDATA[Impactos del aseguramiento de la calidad y acreditación de la Educación Superior. Consideraciones y proposiciones]]></article-title>
<person-group person-group-type="author">
<name>
<surname><![CDATA[Zapata]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
<name>
<surname><![CDATA[Tejeda]]></surname>
<given-names><![CDATA[I.]]></given-names>
</name>
</person-group>
<source><![CDATA[Calidad en la Educación Superior]]></source>
<year>2009</year>
<volume>31</volume>
<page-range>192- 209</page-range></nlm-citation>
</ref>
</ref-list>
</back>
</article>
