Resumo

CENICEROS MAYA, Laura Yadira; JIMENEZ TERRAZAS, Carmen Patricia  e  FORNELLI MARTIN DEL CAMPO, Alejandro. Qualitative systematic review of organizational intelligence. Investig. adm. [online]. 2019, vol.48, n.124. ISSN 2448-7678.

The decision-making in organizations is the central point for their success or failure and in this sense they are always in search of competitive advantages that help them meet the success of their objectives and the use of organizational intelligence (IO) allows them to analyze the information they have both internally and externally. The present study is a qualitative systematic review whose objective is to identify the evolution of the definition, objectives and methods of study, population, instruments, theories and places where OI investigations have been carried out, structuring the stages through a timeline. The method includes the seven phases to develop systematic reviews. The results describe three stages: institutionalization (1969-1980), technological era (1980-2008) and performance focus (2009-2016). The findings of each stage describe the changes defined in the objective, highlighting only qualitative studies in the first stage and in the later ones, quantitative. The limitations of the study are derived from the defined exclusion criteria.

Palavras-chave : Organizational intelligence; Qualitative systematic review; organizational intelligence stages; organizational intelligence evolution; empirical studies; M10.

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