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Investigación administrativa

versão On-line ISSN 2448-7678versão impressa ISSN 1870-6614


FIERRO MORENO, Erendira  e  MERCADO SALGADO, Patricia. Knowledge management and knowledge centered culture in middle management and executives of public hospitals in the State of Mexico (2011). Investig. adm. [online]. 2012, vol.41, n.109, pp.7-19. ISSN 2448-7678.

Previous studies have found that the knowledge-centered culture (KCC) is a predictor of the knowledge management (KM) in business organizations, even though healthy institutions have received a little of attention, which face budget and resources shrinkage and an increasing demand for services. The purpose of this paper is to determine the degree of association and the effect of knowledge-centered culture on the knowledge management in eight public hospitals within Mexico State, in a non-probability sample of 189 middle-ranking managers and executives. A self-administered questionnaire of 41 Likert scale options was applied. The findings support a moderate and significant association between the variables in study and a positive effect of knowledge-centered culture on knowledge management. It is concluded that the middle-ranking managers and executives manage knowledge in a better way if knowledge-centered culture is warmer, if it gives more rewards and support, and if it allows autonomy within hospitals, waiting to identify another factors that promote it.

Palavras-chave : Knowledge management; knowledge-centered culture; hospitals; managers and executives.

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