Resumo

ARROYO RUEDA, María Concepción  e  VAZQUEZ GARCIA, Liliana. Perception by the elderly regarding care in health institutions in Durango city. Rev. pueblos front. digit. [online]. 2016, vol.11, n.21, pp.144-172. ISSN 1870-4115.  https://doi.org/10.22201/cimsur.18704115e.2016.21.12.

This article demonstrates the perception that elderly people have regarding the care they receive in different healthcare institutions in Durango City. A qualitative methodology and open interviews were used for this data collection. After an intentional sampling, some participants were interviewed when leaving the healthcare institutions and others in their own homes. Results demonstrated that on average half of the participants held a negative opinion. This negative perception revolves around the inappropriate treatment provided by doctors, as well as lengthy waiting periods and lack of medication.

Palavras-chave : perception; the elderly; healthcare.

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