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Enfermería universitaria
versión On-line ISSN 2395-8421versión impresa ISSN 1665-7063
Resumen
ZARATE-GRAJALES, R.A. y MEJIAS, M.. Missing nursing care. State-of-the-art healthcare service management. Enferm. univ [online]. 2019, vol.16, n.4, pp.436-451. Epub 16-Abr-2020. ISSN 2395-8421. https://doi.org/10.22201/eneo.23958421e.2019.4.777.
Introduction:
Missing nursing care is a recently explored phenomenon which has impacts on patient security and quality of attention, and which questions the performance of nursing professionals.
Objective:
To gain understanding on the phenomenon of missing nursing care from the lens of state-of-the-art care management by reviewing related articles published in the period March 2012 - March 2018.
Methodology:
A documentary research was carried out in the PUBMED database using the following key terms: missed nursing care, misscare, AND nurse care. 47 research articles written in English or Spanish were selected. From the content analysis, the results were clustered in categories.
Results:
The following categories were selected: country were the research took place, units of attention, type of study, sample studied, instrument used, conceptual frame, and the elements, reasons, and predictors related to missing nursing care.
Conclusions:
The study of this phenomenon can bring about bases of orientation to the process of political decision-making, and strengthen the strategies and interventions in the practice, teaching, and research areas which can contribute to provide a better healthcare in institutions.
Palabras llave : Nursing; missing care; quality; patient security; Mexico.