Resumen

GAVIRIA-GARCIA, G.; LASTRE-AMELL, G.  y  SUAREZ-VILLA, M.. Causes which yield to surgery call-offs from the perspective of the health staff. Enferm. univ [online]. 2014, vol.11, n.2, pp.47-51. ISSN 2395-8421.

Introduction: Quality in hospital health services depend on multiple factors. Therefore, each process related to the accomplishment of care should be an indicator of the attention level. Surgery call-offs is one of the indicators revealing difficulties which health settings might be having. Objective: The objective of this study was to identify, from the perspective of health professionals, those factors which yield to surgery call-offs in a highly complex hospital. Methods: The study design was basic and descriptive with a sample of 30 subjects: 15 nurses and 15 doctors, from which 2 nurses and 3 doctors ultimately decided not to participate. The researchers gathered the data through a questionnaire with open and close questions, having as a reference the "Safe Surgery" check list. These data were analyzed using the EPI-INFO^TM version 18 software. Results: The most relevant findings were: 44% of the surgery call-offs motives were considered administrative, while 28% were attributed to assistance causes. Conclusion: As a conclusion, it was identified that health professionals perceive a low grade administration management to accomplish all the surgical procedures which should be performed, thus, negatively affecting the patients and their families, and generating impacts on the institutional costs.

Palabras llave : Surgery call off; Health services administration; Operating rooms/ organization and administration; Colombia.

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