Resumen

HERNANDEZ-GONZALEZ, Salvador; HERNANDEZ-RIPALDA, Manuel Darío; FLORES-DE LA MOTA, Idalia  y  VAZQUEZ-LOPEZ, José Antonio. Properties of Multi-Stage M/G/1/K Queues with Series Arrangement. Ing. invest. y tecnol. [online]. 2015, vol.16, n.3, pp.345-354. ISSN 2594-0732.

We propose a modification to the Buzacott & Shantikumar (1993) method to evaluate the properties of M/G/1/K queues with series arrangement. We made several tests and compared with simulation to validate the results. We observed that, with the proposed modification, the method has an acceptable level of exactitude. It can be considered an alternative calculation to other methods in the literature. The fact that this method requires less computational effort, can be useful to practitioners and managers that require tools to analyze the performance of systems in production and services areas.

Palabras llave : queue; decomposition; buffer; multistation; series.

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