Resumen

TRUJILLO-FLORES, Mara Maricela; LAMBARRY-VILCHIS, Fernando  y  VALDERRABANO-ALMEGUA, María de la Luz. Quantification of mobbing in the Mexican financial sector from a gender perspective. Convergencia [online]. 2015, vol.22, n.67, pp.211-233. ISSN 2448-5799.

Mobbing is a gradual and progressive process in organizations that affects the efficiency and health of their workers. Its incidence and prevalence has been of an increasing interest in the specialized literature, in order to take organizational measures to prevent, control and eradicate this phenomenon. The objective of this research, with a descriptive-explanatory cutting, is to quantify mobbing through the MVR model, in an organization of the Mexican financial sector from the perspective of gender. We conclude that high levels of mobbing exist in the institution, being situational factors and identity the ones that most influence on mobbing; it was verified that feminine gender is the most affected.

Palabras llave : quantification of mobbing; financial sector; gender perspective.

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