Resumen

GONZALEZ BRAVO, Luis et al. Year two of the Claraboya research project: changing faculty attitudes regarding academic library resources for improving academic performance in selected subjects and student satisfaction. Investig. bibl [online]. 2016, vol.30, n.68, pp.155-172. ISSN 2448-8321.  https://doi.org/10.1016/j.ibbai.2016.02.008.

This paper reports the research results of the Claraboya project, which through the implementation of attitudinal changes in teachers regarding reading suggestions, is focused on improving student academic performance and student satisfaction with the resources available in the campus library. The research methodology entails a comparison of pre-test result of seven indicators of satisfaction of 373 students against two random samples of students who responded to the 2013 Service Quality Survey. The research found that in six of seven variables students participating in the Claraboya Project Research Survey (CPRS) exhibited higher average rates than those of Sample 1 and Sample 2 gathered in 2013. Moreover, the Claraboya sample exhibited statistically greater levels of satisfaction across six and five variables, respectively. To verify the second hypothesis, courses taught by the same teacher (Claraboya) were isolated and their averages compared. This hypothesis was rejected as only four of twenty-one exhibited significant differences. The scope and limitations of the study are included in conclusions.

Palabras llave : Library Resources; Students Satisfaction; Subject Performance.

        · resumen en Español     · texto en Inglés     · Inglés ( pdf )