Resumen

TORRES VARGAS, Georgina Araceli  y  SANCHEZ AVILLANEDA, María Del Rocío. Reference service in the digital library. Investig. bibl [online]. 2005, vol.19, n.39, pp. 120-133. ISSN 0187-358X.

The reference service comes to light as one of the most important practices of the digital library. Essentially, the paper draws a historical sketch about the emergence of the service, its conceptualization and its characteristics, as well as the advent of this practice, but now immersed in a new environment_ the digital. We intend to show the characteristics of this phenomenon.

Palabras llave : Reference services; Digital reference services.