Resumo

ABREGO ALMAZAN, Demian; SANCHEZ TOVAR, Yesenia  e  MEDINA QUINTERO, José M.. Influence of information systems in organizational performance. Contad. Adm [online]. 2017, vol.62, n.2, pp.303-320. ISSN 0186-1042.  https://doi.org/10.1016/j.cya.2016.07.005.

Over the last years, information systems (IS) have constituted the main focus of research in the business organization literature. This has created the need to identify their entrepreneurial value. The paper presents a theory-based model that was developed to assess the degree of IS success in SMEs. The aim of the proposed model is to determine the influence of IS on organizational performance. To achieve this aim, the Partial Least Square statistical technique is used to analyze data from 133 questionnaires administered to businesses across the state of Tamaulipas, Mexico. The results show that those enterprises that are more concerned with the improvement of the systems’ quality, information quality and the informatics service enhance the organizational outcomes. The present study contributes to the body of literature on the assessment of IS success in the context of an emerging country. In particular, the study provides a thorough assessment of the IS effectiveness and their impact on organizational performance.

Palavras-chave : Information systems success; Partial Least Squares; Organizational outcomes.

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