Resumo

HERNANDEZ-JORGE, Carmen M.  e  ROSA CURBERO, Carmen Marina de la. A Perception of Communication Skills improvement in University Students. Rev. educ. sup [online]. 2018, vol.47, n.186, pp.119-135. ISSN 0185-2760.

The systematic training is the most efficient process to acquire appropriate communication skills. This paper aims to test the effectiveness of a training program in communication skills applied to university students. 274 students participated. The study used a Split-plot design. The results indicate that trained students perceive themselves with more communication skills. This communication skills training is a good tool to improve, in a short-term, these skills in university students. These results are in line with several studies on the effectiveness of systematic training programs in communication skills.

Palavras-chave : Interpersonal communication; Communication skills, Training, Short-term effectiveness; University students.

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