Resumo

BUSTAMANTE-UBILLA, Miguel Alejandro; DEL RIO-RIVERO, María Carolina; LOBOS-ANDRADE, Germán Enrique  e  VILLARREAL-NAVARRETE, Patricia Isabel. Motivation perception measurement of intermediate directors in three complex hospitals of the Region of the Maule, Chile. Salud pública Méx [online]. 2009, vol.51, n.5, pp.417-426. ISSN 0036-3634.

OBJECTIVE: In this work, a questionnaire was designed and perceptions of motivation and demotivation of middle managers in three hospitals in the Region del Maule, Chile were measured. MATERIAL AND METHODS: The fieldwork was carried out between September and October, 2006. A questionnaire that included 57 statements to measure attitude was administered and qualified according to a five-point Likert-type scale. The population studied included l25 professionals that supervise roughly 3 800 employees. RESULTS: Ten variables were identified, 5 motivational and 5 demotivational. Notable among the motivational variables are vocation and service-oriented spirit; among the demotivational variables are lack of recognition and commitment. DISCUSSION: It is affirmed that both motivational variables as well as demotivational variables are essentially qualitative and that economic and salary variables are less relevant and less hierarchical.

Palavras-chave : behavioral research; motivation; human resources; methods; Chile.

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