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Computación y Sistemas
versão On-line ISSN 2007-9737versão impressa ISSN 1405-5546

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ORANTES JIMENEZ, Sandra Dinora; VAZQUEZ ALVAREZ, Graciela  e  TEJEIDA PADILLA, Ricardo. Customer Relationship Management Systemic Model in Hotelier Sector: Are the Hotel Companies Gaining Benefits with Practices Oriented to the Relationship with the Clients?. Comp. y Sist. [online]. 2017, vol.21, n.3, pp.527-535. ISSN 2007-9737.