Resumo

RIVERA RAMIREZ, Fabiola. Level of Academic Satisfaction in Paramedic and Civil Protection Students of the Universidad Tecnológica del Valle de Toluca. RIDE. Rev. Iberoam. Investig. Desarro. Educ [online]. 2019, vol.10, n.19, e032.  Epub 17-Nov-2020. ISSN 2007-7467.  https://doi.org/10.23913/ride.v10i19.551.

Academic satisfaction is an indicator of quality. For the Universidad Tecnológica del Valle de Toluca it implies a higher motivation, feeling of relevance, permanence and a lower dropout. Therefore, the aim of this work was to investigate the level of academic satisfaction in students of both Higher University Technician in School Paramedics (TSUPE) and depressurized (TSUPD) and Bachelor’s in Civil Protection and Emergency (LPCE) of said educational institution.

To reach the above mentioned the instrument to evaluate student satisfaction designed by Álvarez, Chaparro and Reyes (2015) was adapted and applied to 320 students, classified by academic degree. Likewise, a variance analysis, a Pearson correlation, and a principal component analysis (p < 0.05) were performed.

The results indicate that TSUPE, TSUPD and LPCE students are satisfied with academic quality, with the teacher's attention being the main factor. One aspect of improvement is support services.

Palavras-chave : prehospital care; university education; Degree in Civil Protection; Advanced University Technician in Paramedic; academic satisfaction.

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