OBJECTIVE:

To evaluate the quality in the performance of the colposcopy clinic, of the “Hospital Militar de Especialidades de la Mujer y Neonatología” using quality indicators, through 2008-2014 and then comparing results with the year 2015.

MATERIALS AND METHODOS:

Descriptive, observational, cross-sectional retrospective study, held at the Hospital MiIitar de Especialidades de la Mujer y Neonatología in 2008-2014. Medical records of patients that had medical attention at the clinic were analyzed, using a non-probabilistic sample, without age limit and the MEDICSUS© methodology. The results will be analyzed with the Microsoft Excel© program; Be a descriptive statistic.

RESULTS:

In the 2008-2014 period, 337 files were analyzed, with 22 quality indicators, of which 18 were completed. For the comparison of the 2015 period, the 6 minimum indicators were evaluated, focused on the assessment of high-grade and invasive injuries, resulting in a final rating of 88% through the same index ("outstanding performance").

CONCLUSIONS:

Measurement of quality indicators has improved the quality in medical care, and has improved institutional performance. These studies are key to meet the goals proposed by national and international health organizations.

        · resumo em Espanhol     · texto em Espanhol     · Espanhol ( pdf )