Resumen

MAYNEZ-GUADERRAMA, Aurora Irma  y  VARGAS-SALGADO, María Marisela. Integration, involvement and feedback as antecedents of reflexivity in a government agency. CienciaUAT [online]. 2022, vol.16, n.2, pp.114-125.  Epub 16-Mayo-2022. ISSN 2007-7858.  https://doi.org/10.29059/cienciauat.v16i2.1548.

The challenge of public sector organizations is to respond and solve the needs of society. Faced with this hurdle, management must seek to improve task efficiency. In this regard, reflexivity is a key variable for team performance and useful for evaluating, seeking solutions, and making decisions. The aim of the present research is to determine if integration, involvement, and feed-back variables have an influence on reflexivity, within the context of a government department. A quantitative, non-experimental, cross-sectional and causal design was employed. A sample of 108 employees was surveyed. Data were collected through a self-administered questionnaire and a model of structural equations with partial least squares (PLS) was used as an analysis technique. Results reveal that integration, involvement and feedback have a favorable and significant effect on reflexivity. In this context reflexivity is reflected to a greater extent in the search for agreements to achieve work goals and competent job execution. Overall, the variable exerting the greatest influence is feedback.

Palabras llave : reflexivity; integration; involvement; feedback; government.

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