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TRUJILLO, ANDREA [Author]
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Vera, Jorge and Trujillo, Andrea
Medir desempeño del servicio de bancos detallistas en México: una adaptación del Servperf
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Contad. Adm
, Dic 2018, vol.63, no.4, p.0-0. ISSN 0186-1042
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Vera, Jorge and Trujillo, Andrea
El efecto de la calidad del servicio en la satisfacción del derechohabiente en instituciones públicas de salud en México
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Contad. Adm
, Jun 2018, vol.63, no.2, p.0-0. ISSN 0186-1042
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Vera, Jorge and Trujillo, Andrea
Searching most influential variables to brand loyalty measurements: An exploratory study
.
Contad. Adm
, June 2017, vol.62, no.2, p.600-624. ISSN 0186-1042
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abstract in english
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spanish
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